Does Accor pay their employees well?

According to anonymously submitted Glassdoor reviews, Accor employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Accor. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Accor?

78% of Accor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Accor 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Accor?

Recepcionista (98) , Receptionist (80) , Front Desk Receptionist (68) , Revenue Manager (64) , Manager (40) , General Manager (39) , Assistant Manager (37) , Front Office Manager (36) , Duty Manager (32) , Sales Manager (32) , Guest Service Agent (29) , Réceptionniste (28) , Recepcionista Bilíngue (27) , Project Manager (25) , Reservations Agent (24)

What are the pros of working at Accor according to real employee reviews?

"Good benefits and advantages sometimes" ((in 90 reviews)); "Great team and very diverse" ((in 80 reviews)); "Environment is great and people are understanding" ((in 77 reviews)); "colleagues are friendly and willing to teach" ((in 61 reviews)); "Work life balance is good and you don't take work home with you." ((in 54 reviews))

What are the cons of working at Accor according to real employee reviews?

"Low salaries and progression to the top for a few same type of cultural fit profile." ((in 139 reviews)); "Not much cons I would say but if I can pick one it would be low pay" ((in 83 reviews)); "Long hours and stressful sometimes" ((in 50 reviews)); "Big demands from the executive, long hours working but they don't give any appreciation." ((in 28 reviews)); "Manager direct, une dame au bord du gouffre qui m'a fait vivre l'enfer." ((in 17 reviews))

What are the top reviewed Accor locations?

Madrid , Barcelona , Alicante , Estepona , Cuenca , Salamanca , San Roque , Murcia , Valencia , Esparreguera

Accor reviews

3.9

78% would recommend to a friend

(2,186 total reviews)

Sébastien Bazin

88% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.6

Senior management

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Work/Life balance

Accor has an employee rating of 3.9 out of 5 stars, based on 2,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Aug 20, 2025

Good enough

Hr manager

Recommend

CEO approval

Business Outlook

Pros

Good culture. Established processes, procedures and mutualised resources.

Cons

Limited budgets and limited HR resources, HR being stretched, not much room for creativity. Quite political.

Accor Response

9mo

Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor Talent & Culture

3.0

Aug 13, 2025

Good position to learn about the industry

Reservations consultant

Recommend

CEO approval

Business Outlook

Pros

Stable salary, supportive team, regular feedback, opportunities for growth

Cons

Rotational shifts, small commission, customer service can be very demanding

Accor Response

9mo

Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor Talent & Culture

4.0

Aug 13, 2025

Good

Accountant

Recommend

CEO approval

Business Outlook

Pros

Good working environment Friendly team Opportunity to other portfolio

Cons

salary is not very high

Accor Response

9mo

Thank you for your positive feedback! We are deeply committed to empowering Heartists to support and learn from each other. We are so happy to hear you enjoyed your collaboration with a fellow Heartist. It is/it was great having you both on this journey. Kind regards, Accor Talent & Culture

Viewing 85 - 87 of 2,186 Reviews

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Accor reviews

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Ratings by demographic groups

Reviews by job title

Good enough

Good position to learn about the industry

Good

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