Accor reviews

3.9

78% would recommend to a friend

(2,186 total reviews)
avatar

Sébastien Bazin

88% approve of CEO

65% positive business outlook

Accor has an employee rating of 3.9 out of 5 stars, based on 2,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Sep 3, 2025
Recommend
CEO approval
Business Outlook

Pros

You can enjoy hotel's discount globally.

Cons

No career development, bad management

avatar
Accor Response
9mo
Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor People & Culture
5.0
Sep 2, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Good, Good Work Environment, Happy People

Cons

Nothing as such still now

avatar
Accor Response
9mo
Thank you for your positive feedback! We are deeply committed to empowering Heartists to support and learn from each other. We are so happy to hear you enjoyed your collaboration with a fellow Heartist. It is/it was great having you both on this journey. Kind regards, Accor People & Culture
4.0
Aug 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Career progression. On the job training.

Cons

Working hours can vary depending on how busy the day/night is

avatar
Accor Response
9mo
Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and ​we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor Talent & Culture
Viewing 79 - 81 of 2,186 Reviews

Glassdoor has 4,929 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.