Does AXA UK pay their employees well?

According to anonymously submitted Glassdoor reviews, AXA UK employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AXA UK. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at AXA UK?

71% of AXA UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AXA UK 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AXA UK?

Customer Service Representative (23) , Manager (23) , Claims Handler (21) , Personal Advisor (20) , Motor Claims Handler (14) , Business Analyst (13) , Underwriter (12) , Customer Service Advisor (10) , Sales Consultant (10) , Data Engineer (9) , Pricing Analyst (8) , Project Manager (8) , Team Leader (8) , Analyst (7) , Branch Manager (7)

What are the pros of working at AXA UK according to real employee reviews?

"Good benefits with health insurance and perks of sick pay" ((in 89 reviews)); "The people are great and the culture is one of a kind." ((in 74 reviews)); "A great atmosphere and culture" ((in 53 reviews)); "I have a good work/life balance and AXA are open to consider flexible working." ((in 41 reviews)); "Great colleagues and generally a supportive place to work." ((in 25 reviews))

What are the cons of working at AXA UK according to real employee reviews?

"Salary is very low and takes long to progress" ((in 48 reviews)); "Low pay for staff Loads of bureaucracy with senior managers more focused on empire building." ((in 29 reviews)); "Poor management of report to" ((in 27 reviews)); "Regional managers have egos so big that I am genuinely embarrassed for them." ((in 19 reviews)); "Currently no direction from senior management" ((in 14 reviews))

What are employees saying about AXA UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AXA UK layoffs and their outlook for job security at AXA UK in 2026.

AXA UK reviews

3.7

71% would recommend to a friend

(841 total reviews)

Tara Foley

81% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

AXA UK has an employee rating of 3.7 out of 5 stars, based on 841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AXA UK employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

841 reviews

3.0

Sep 5, 2025

Not bad but eventually this job will burn you out

Motor claims handler

Recommend

CEO approval

Business Outlook

Pros

good salary, nice office etc, good pension, free lunches or discount on lunch for various cafes etc.

Cons

there is a culture of family members often being hired and getting promoted ahead of others. jobs for the boys club vibe stressful call volumes and work load, lots of complaints from customers. not much time off phones

AXA UK Response

9mo

Hello, Thanks for taking the time to share your feedback. I'm pleased to see that you enjoyed the rewards and benefits that we provide. But I'm sorry to hear that you didn't feel supported and valued by your leadership team. We'd appreciate the opportunity to discuss your concerns in more detail. If you'd like to, you can reach out to us at haveyoursay.uk@axa-uk.co.uk. AXA People Team

4.0

Sep 5, 2025

Great place to work

Account manager

Recommend

CEO approval

Business Outlook

Pros

Company benefits Progression Diversity and Inclusion

Cons

Communication Rapid transformation Unclear strategy

AXA UK Response

9mo

Hi, Thank you for taking the time to share your feedback. It's really important to us that our colleagues are able to grow their careers in a supportive and inclusive environment, so it's really great to see that you've experienced that at AXA. AXA People Team

2.0

Aug 23, 2025

Commercial MI

Business analyst - mi lead

Recommend

CEO approval

Business Outlook

Pros

A very easy job role

Cons

No pressure or deadlines on any person which means no commitment to progress

AXA UK Response

9mo

Hi, Thanks for sharing your review. I'm sorry to hear that you didn't find your role with us to be fulfilling. We're always looking for ways to improve and make things better for our customers and colleagues, so it's disappointing to see that this wasn't reflected in your experience. AXA People Team

Viewing 208 - 210 of 841 Reviews

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