Does AXA UK pay their employees well?

According to anonymously submitted Glassdoor reviews, AXA UK employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AXA UK. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at AXA UK?

71% of AXA UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AXA UK 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AXA UK?

Customer Service Representative (23) , Manager (23) , Claims Handler (21) , Personal Advisor (20) , Motor Claims Handler (14) , Business Analyst (13) , Underwriter (12) , Customer Service Advisor (10) , Sales Consultant (10) , Data Engineer (9) , Pricing Analyst (8) , Project Manager (8) , Team Leader (8) , Analyst (7) , Branch Manager (7)

What are the pros of working at AXA UK according to real employee reviews?

"Good benefits with health insurance and perks of sick pay" ((in 93 reviews)); "The people are great and the culture is one of a kind." ((in 79 reviews)); "A great atmosphere and culture" ((in 45 reviews)); "I have a good work/life balance and AXA are open to consider flexible working." ((in 37 reviews)); "Great colleagues and generally a supportive place to work." ((in 28 reviews))

What are the cons of working at AXA UK according to real employee reviews?

"Salary is very low and takes long to progress" ((in 45 reviews)); "Low pay for staff Loads of bureaucracy with senior managers more focused on empire building." ((in 28 reviews)); "Poor management of report to" ((in 26 reviews)); "Regional managers have egos so big that I am genuinely embarrassed for them." ((in 18 reviews)); "Currently no direction from senior management" ((in 14 reviews))

What are employees saying about AXA UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AXA UK layoffs and their outlook for job security at AXA UK in 2026.

AXA UK reviews

Compare reviews

3.7

71% would recommend to a friend

(841 total reviews)

Tara Foley

81% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.7

Compensation and benefits

3.5

Career opportunities

3.4

Senior management

AXA UK has an employee rating of 3.7 out of 5 stars, based on 841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AXA UK employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

841 reviews

2.0

Nov 14, 2025

Low average salary for greater pressure

Business development manager

Recommend

CEO approval

Business Outlook

Pros

Good corporate package including generous pension. Wide brand awareness. 10 main branch locations.

Cons

Poor strategic vision by senior management. Ruthless approach to making sudden changes to strategy and structure. Desparation to chase industry recognition at expense of staff. Slow to react to changes in the market. Poor retention of key staff. Very weak HR function.

AXA UK Response

4mo

Hi, Thanks for taking the time to leave your feedback. As the world changes, we need to change too to ensure that we keep delivering value and innovation for our customers. I'm sorry to hear that these changes have negatively impacted your role at AXA and we never want our colleagues to feel under undue pressure. I'd recommend speaking to your leadership team about your concerns, or contacting us in the People Team to discuss how we can support you better. AXA People Team

5.0

Nov 12, 2025

Great people, good work culture

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

The managers are thoughtful and helpful, co-workers are very welcoming and helpful. Amazing people. And only 2 days from office.

Cons

Late shifts for a week every month (12:30 to 08:00PM). Salaries could be a little higher.

AXA UK Response

6mo

Hello, Thanks so much for your feedback - it's great to see you enjoy your role. We know that managers play a really big role in creating a positive working environment, so I'm pleased to see that you've had such a great experience with AXA so far. AXA People Team

4.0

Nov 10, 2025

Good company

Vendor manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits and look after you

Cons

Slow progression and lots of people who don’t move.

AXA UK Response

4mo

Hello, Thank you for your review. The wellbeing of our colleagues is one of our top priorities, so I'm really pleased to see that you felt looked after during your time at AXA. AXA People Team

Viewing 34 - 36 of 841 Reviews

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Low average salary for greater pressure

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