AT&T reviews

3.3

52% would recommend to a friend

(42,045 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,045 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
1.0
Jan 26, 2014

BAD

Recommend
CEO approval
Business Outlook

Pros

You have a job that pays bills

Cons

Upper management never pays for their mistakes. They make people at bottom level pay for their mistakes. For last 2 years we had very few projects. All of a sudden they dumped 2.5 years' projects on us and asked us to finish them by mid 2014. They don't care for our personal life. They suggest us to stop taking care of our family, stop sleeping and finish their work. No, they are not going to pay for all the extra hours we put in. AT&T shares very bad relationship with union employees. Once again we pay for it, whenever union employees goes on strike, they ask us to do their work. The union negotiations go on for 2 years for every 3 years, and if need arises, they call us back from vacation during these 2 years. So we can take vacations freely for the fear of getting called back. During AT&T and T-Mobile merger failure, AT&T had to pay 4 billion dollars to T-mobile as per agreement. Once again we had to pay for it, most of bottom level jobs were either laid off or off-shored to compensate for the loses. Whenever AT&T wants to cut down costs, once again they offshore bottom level jobs, they never offshore upper management jobs, as nobody wants to offshore their own job. Not that upper management jobs can't be offshored.

5.0
Aug 30, 2013

Great pay and benefits for work required.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Benefits one full month after hire date -Great pay compared to other call centers -Great employee discounts -Raises 3 times a year -holiday pay

Cons

-upset customers-which comes with any company -being just a number to a large company -high call volume

1.0
Apr 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Good Union Bargained Pay, Employer Provided Tools & Equipment, Excellent Internal Record Keeping, Fortune 500 Company, (it's hard to come up with the 20 word minimum of "pros")

Cons

Nearly every employee within the company who works in the field or in the centers has been subjected to at least one intentional form of coercion, harassment, intimidation, threatening behavior/gestures, physical violence, non-verbal innuendo or other forms of abuse in the workplace. Hundreds and hundreds violations of rights have been filed with several different Federal, State & Local agencies over the years and the amount has increased in recent years at an alarming rate. Not only does AT&T abuse their own employees in the 'craft' portion of the business, but lower, middle and upper management receive the same treatment at times as well. If you are looking for a job where you can report to on a daily basis and feel belittled and that your worth is of nothing to the overall picture - AT&T is your 'go to' company. If you have a mindset that anyone who is a subordinate employee is incapable of success, call AT&T HR and apply for a management position as soon as possible. If you are sick and tired of being treated horribly and have had enough of AT&T's abuse join the community of thousands of people including active and former employees, authors, radio hosts, bloggers and other employees at AT&T's competitors who have been saying "Enough is Enough" -- IF you are a customer, please join in too!

Viewing 172 - 174 of 42,045 Reviews

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