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      AT&T

      Engaged Employer

      AT&T reviews

      3.3

      52% would recommend to a friend

      (42,048 total reviews)
      avatar

      John Stankey

      43% approve of CEO

      45% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Culture & values

      3.0

      Work/Life balance

      2.8

      Senior management

      AT&T has an employee rating of 3.3 out of 5 stars, based on 42,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      42K reviews
      1.0
      Jan 26, 2018

      They sell you a dream, but it’s really hell

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The money. If you’re willing to be treated like garbage for a decent paycheck then go for it. I rather live under a bridge.

      Cons

      Management is power hungry Favoritism runs rampant Micro management is the name of the game You will feel like you’re about to lose your job everyday The union works for them They will make changes(to your schedule, your seating, your role) on a weekly basis They will treat you like dirt

      4.0
      Dec 31, 2017

      CSR

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment and Active scene its Tech based there is a great Benefits package with Tuition reimbursement if you take advantage of it. I have the best Coworkers

      Cons

      There is a sense of uncertainty at all times with the job, continuous layoffs have put Every one on edge most have been. Looking for new jobs. It's bad for the cultural environment when everyday you hear about layoffs and know you might be next. Also, WAYYYY too many chiefs. And some who should be evaluated because they are more a burden with their precense than help. They cut commission rate or more accurately put a cap so employees aren't trying as hard.

      avatar
      AT&T Response
      8y
      Thank you for recognizing the great benefits and rewards we have to offer. Due to constant changes in the industry and technology, we sometimes have to restructure to remain competitive and meet the needs of the business. When this happens, we do our best to offer our employees as many options as we can to help them find other positions within and outside the company. We appreciate your feedback – it’s very important to us and the work we do to make AT&T a better place to work.
      3.0
      Nov 13, 2017

      Cluster F

      Principal engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive salary and benefits, lots of interesting things to work on if you're lucky or have connections, and free DirecTV!

      Cons

      AT&T bought out DirecTV. Good people quit, morale all but disappeared, consultants ran the show, red tape everywhere, work environment got toxic, and politics overshadowed everything.

      Viewing 139 - 141 of 42,048 Reviews
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      ReviewsAT&T reviews

      Glassdoor has 46,465 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.