AT&T reviews

3.3

51% would recommend to a friend

(42,015 total reviews)
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John Stankey

44% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,015 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
3.0
Apr 11, 2024
Recommend
CEO approval
Business Outlook

Pros

AT&T used to be a great place to work- you shared in the knowledge that your job was to help people connect across all demographics and stratispheres, and boy were we proud of Firstnet- helping first responders. the company perks and salaries were always in line with expectations, and WOW was it great to work in a place where they made you feel valued and smart. Always there were incentives for growth and awesome people to mentor you, and help you become exactly what you wanted to be.

Cons

Now the problem with AT&T is that all of that is gone. The strict consolidation of the employee base to unheard of low numbers based in a few hubs, whole getting rid of some of the most valuable and brilliant minds in the industry, just because they can't move to one of the hubs has created an unmotivated unhappy workforce. People we have worked with forever are leaving through no fault of their own and the companies "inspirational" messages seem tone deaf to those who are staying and losing their co workers. AT&T needs to either mitigate the disaterous losses, or introduce a culture of understanding. the losses are huge but it is not being recognized.

1.0
May 14, 2023
Recommend
CEO approval
Business Outlook

Pros

•Money in exchange for work

Cons

•Forced to work every weekend for months on end, and sometimes have your union designated "contract weekend" ripped out from under you, without your consent •Expected to work 12+ hour days, but heaven forbid if you happen to be 3 minutes late (not an exaggeration), they will waste far more company time talking to you about those 3 minutes (which may include discipline of suspension) while failing to acknowledge or give you credit for all the extra hours they are constantly forcing you to work. •Force employees to break union rules by overloading their schedule, disallowing for breaks required by law. •Unrealistic expectations: Your allotted time for any given job starts counting down before you even arrive at the job location, regardless of your distance. For instance: They expect a repair to be done in 45 minutes, but if they send you on a job 20 minutes away, by the time you arrive at the job you actually only have 25 minutes to complete the job before it hurts your productivity numbers. •Low starting pay for such a physically demanding job with such high expectations •The company as a whole refuses to make necessary updates to infrastructure, putting the burden on technicians to make up for the company's out of date materials. •Customers have little to no respect for you, even though you are the one there to help them. You are always the enemy.

4.0
Mar 25, 2020

Beware of Layoffs

Recommend
CEO approval
Business Outlook

Pros

Great benefits, high compensation, work from home, discounts on products and services.

Cons

No loyalty- laid off after 20 years - 5 years before retirement. They are offshoring jobs and getting rid of loyal employees. 3-4 surplus/workforce reductions per year. Never know when your number will be pulled. Overall great experience until the end.

Viewing 67 - 69 of 42,015 Reviews

Glassdoor has 46,430 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.