AT&T reviews

3.3

52% would recommend to a friend

(42,045 total reviews)
avatar

John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,045 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
3.0
Jan 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-You can surprisingly make more money than you would think for a retail sales position. -It is a highly active and engaging environment. -You get to interact with people from all sorts of industries which makes for great networking opportunities.

Cons

-Sales goals have become a tad unrealistic in recent years. -You can get management that encourages sales reps to be dishonest in order to meet sales goals. These stores end up developing a toxic culture where reps take pride in being deceitful. Makes it horrible to work there. -Schedule is very unforgiving, you end up spending way more time at work than intended and it is difficult to keep consistent days off. It is also very difficult to schedule PTO. -As in any sales job, stress to meet goals occurs, however, it doesn’t matter how well you handle it if management doesn’t. The environment will be tense. -Often times customers’ accounts get messed up by the system and there is no real support to fix the issues.

3.0
Jan 14, 2026

AT&T AE

Recommend
CEO approval
Business Outlook

Pros

Benefits and discounts are great

Cons

Customer service dept is atrocious leading to difficult deal procurement and unhappy customers. Comp isn't competitive with other AE positions

5.0
Jan 14, 2026

Good company

Recommend
CEO approval
Business Outlook

Pros

Good benefits with good pay

Cons

Management needs to promote faster

Viewing 421 - 423 of 42,045 Reviews

Glassdoor has 46,461 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.