Does AT&T pay their employees well?

According to anonymously submitted Glassdoor reviews, AT&T employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AT&T. This rating has been stable over the past 12 months.

How satisfied are employees working at AT&T?

52% of AT&T employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AT&T 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AT&T?

Retail Sales Consultant (3751) , Customer Service Representative (1205) , Sales Representative (1071) , Technician (962) , Wire Technician (521) , Manager (507) , Project Manager (491) , Retail Management (477) , Sales Associate (457) , IHX (In Home Expert) (371) , U-Verse Premises Technician (366) , Sales Consultant (350) , Sales (334) , Software Engineer (312) , Network Engineer (294)

What are the pros of working at AT&T according to real employee reviews?

"The benefits are great and the Flex Hours are a blessing when you have kids appts etc" ((in 6262 reviews)); "Good pay and the folks that actually do the work are great at what they do." ((in 5489 reviews)); "I work with mostly great people of all ethnicities most who are very engaged and skilled at their jobs." ((in 1386 reviews)); "The money was good but with the consolidation of sales offices and the new contract the money is going down" ((in 923 reviews)); "Salary is good if you started a long time ago and worked your way up." ((in 903 reviews))

What are the cons of working at AT&T according to real employee reviews?

"Poor Management and targets are always moving on metrics without support or knowledge of the market." ((in 2409 reviews)); "No work life balance and if you want to make money u have to hustle a lot" ((in 1720 reviews)); "Management could be a downer and annoying when you have a bad manager (half them that remain are bad)" ((in 1114 reviews)); "Long hours and lots of standing if you are not into that kind of thing." ((in 844 reviews)); "Constant layoffs and reorganizations due to numerous C suite strategic missteps over the last decade and the resulting debt load." ((in 835 reviews))

What are employees saying about AT&T layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AT&T layoffs and their outlook for job security at AT&T in 2026.

AT&T reviews

Item: AT&T
Rating: 2
Author: Anonymous employee

Compare reviews

3.3

52% would recommend to a friend

(41,993 total reviews)

John Stankey

44% approve of CEO

45% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

3.0

Work/Life balance

2.8

Senior management

AT&T has an employee rating of 3.3 out of 5 stars, based on 41,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

42K reviews

2.0

Jun 10, 2008

Cingular Wireless, Please stay away!!

Corporate account executive

Recommend

CEO approval

Business Outlook

Pros

Due to the merger with ATT Wireless we all were forced to work for the new company. I was satisfied that they kept the current benefits and structure for a whole year after the merger before wholesale changes were made.

Cons

The complete sales support system that utilized the CRM product created numerous problems that could have been solved with more senior level cooperation.

2.0

May 30, 2008

AT&T customer care - the place to work for great money and benefits - if you're completely devoid of all human emotion

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great pay, great benefits, and great opportunity for advancement if you play your cards right. aaaaaand that's about it. yep. that's all. i've truely got nothing more. so i guess i can just simply repeat myself. yep, sounds good. i think that's what i'll do. great pay, great benefits, great opportunity for advancement if you play your cards right. great pay, great benefits, great opportunity for advancement if you play your cards right. great pay, great benefits, great opportunity for advancement if you play your cards right. great pay, great benefits, great opportunity for advancement if you play your cards right.......

Cons

employees have been working *mandatory* overtime for 2+ years b/c of understaffing, time off for *any* reason is nearly impossible to get, sick days are unheard of (two absences "allowed" per year - within those two days, any absence occurances require disciplinary action up to and including termination depending on the situation) once released from training, help and development is pretty much unheard of as well, and then, of course, the obvious factor that most customers call in for the most part pissed off about one thing or another and your job is to transition them from a pissed off customer into a buying customer, while being treated like their personal punching bag. oh, and my favorite thing? getting a verbal disciplinary warning when i've gone pee too many times within any given day......fuuunnn......

Viewing 41992 - 41993 of 41,993 Reviews

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AT&T

AT&T reviews

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Cingular Wireless, Please stay away!!

AT&T customer care - the place to work for great money and benefits - if you're completely devoid of all human emotion

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