AT&T reviews

3.3

51% would recommend to a friend

(42,015 total reviews)
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John Stankey

44% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,015 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
3.0
Jun 16, 2008
Recommend
CEO approval
Business Outlook

Pros

As an industry standard, it is one of the better places to both learn and develop employable skills: technologically in terms of resources and functionality, it is without peer. For one searching for an opportunity to receive one of the broadest and most intensive educations into the communications industry, it is fairly generous in giving its employees a chance to dig in.

Cons

As the company has grown and become enveloped back into a corporate climate, the once-personal feel of the wireless company has returned to the dark and monolithic premise of the all-powerful corporate machine. It has lost many of its previous foundations of employee benefits packages, using words like "competitive" and "industry standard" as a way to conceal that where once it led the pack in terms of employee benefits packages, it now follows the pack.

4.0
Jun 16, 2008
Recommend
CEO approval
Business Outlook

Pros

The concessions are great, and the people are great. It's a good, central location near a Metrolink station, and there's always something to do. Plenty of opportunities if you know where to work.

Cons

Too much red tape, too much focus on process over product. We outsource too much, and then wonder why our products suck. There aren't many restaurants nearby. Awkward hours sometimes occur due to time zone differences.

4.0
Jun 16, 2008
Recommend
CEO approval
Business Outlook

Pros

The People: I am on my second tour of duty at AT&T and what brought me back was the people. The talent and personalities that AT&T attracts are second to none. I personally do not like to mix my professional life with my personal life, but the people at AT&T have truly become good friends. Both groups that I have worked with are friendly smart and are eager to dive in and get things done. The environment is very collaborative and everyone has an opportunity to share their opinion. Management: The mid-level managers are smart and supportive and really seem to care about their employees and their career advancement. Technology: In the wireless space AT&T is really seeking to become the leader in cutting edge technology and it is a great place to work to see what is beyond the curve.

Cons

Number one reason to look elsewhere: The benefits suck, how they treat employees isn't the greatest. They seem not to understand the Seattle job market. I don't think they get it that with the crappy benefits soon those great smart people that make this place what it is will move on to greener pastures only leaving those who aren't competent enough to go elsewhere. Not to be necessarily snarky, but we only have catastrophic health insurance and no option to buy up to a better health care plan. Number two: Bureaucracy. The HR team is pretty much useless. To try to even get information about your horrible benefits you need to sign-in to about 100 different websites and call five different numbers. Number three: constant upheaval with mergers and acquisitions. AT&T is in the perpetual process of trying to incorporate different properties and create on culture and presence. This cause environment that is extremely siloed and which makes it very difficult to get cross-functional projects done.

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Glassdoor has 46,430 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.