AT&T reviews

3.3

51% would recommend to a friend

(42,015 total reviews)
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John Stankey

44% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,015 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
1.0
Jun 17, 2008
Recommend
CEO approval
Business Outlook

Pros

benefits. job security. looks good on resumé

Cons

working for AT&T has given me ulcers. I understand that most companies only care abpout their bottom line, but AT&T's greed is too blunt. this company will suck the life out of you and turn you into a zombie. it is always AT&T first, secind and third...your family or your personal life is irrelevant. dont work there is not worth the agrevation

3.0
Jun 17, 2008
Recommend
CEO approval
Business Outlook

Pros

The salary is good. It's a global company so there is a lot of potential to move around

Cons

Lot's of red tape. It's a wonder how they get anything done. So much wasted time and money. The company is still very segmented and there is a total lack of a guiding architectural vision. Many of the systems are antiquated and there is no reason for it. So many things are developed with no ROI you just wonder who is driving this train and where is all of the money coming from it runs on. There are so many managers now you're stuck and most likely will not get promoted.

1.0
Jun 17, 2008
Recommend
CEO approval
Business Outlook

Pros

The team I worked with for over 12 years was amazing: we were from the "real AT&T" pre-merger with SBC, and all my fellow team members were great to work with. We had great benefits and pretty good telecommuting policies. We accomplished some really terrific work in the early 2000s, becoming a very forward looking team. We were doing a lot with very little.

Cons

When the merger with SBC happened, the whole culture of the company changed for the worse: SBC had an incredible amount of bureaucracy that increased exponentially. I went from 3 levels of management to around 15 in a day, and had three different managers in the span of 2 months. Work that should have taken weeks would stretch into months, as endless meetings would just rehash previous meetings. It became ridiculous. SBC used a software development process for EVERYTHING (and called it "Express," which made many of us laugh). They ended up laying off a lot of the people I worked with, and never understood the work we did (in fact, I was in several meetings where our contributions were ignored completely). We did six months of comparing different technologies for things like search engines and content management, and SBC's preferred solutions always won (my personal favorite was when it was decided to use SBC's search solution, even though AT&T's was superior on all fronts). Promotions basically stopped long before the merger, and nothing seemed to change after the merger. When I finally quit, my manager was more interested in knowing if my job could be outsourced, rather than why I was leaving. That was just icing on the cake.

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