AT&T reviews

3.3

52% would recommend to a friend

(42,042 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
2.0
Aug 5, 2008
Recommend
CEO approval
Business Outlook

Pros

Our yellow pages have been the best in the business for well over 50 years and have made lots of money for our customers. Our new internet yellowpages.com is producing decently for our small business customers and has potential. Our union makes sure that our individual managers in Sacramento cannot abuse us as much as they'd like to.

Cons

In the internet age, marketing is changing as customers convert to internet advertising. Our management is not smart enough to figure out how to adapt to the changing market, and they blame their own failure on the sales reps that report to them. More than half of our middle managers have no college degree and have never studied pyschology, marketing or management.

3.0
Aug 5, 2008
Recommend
CEO approval
Business Outlook

Pros

The best reason to work for this company is pay... It isn't anything else really. Everything that use to make this employeer the best in its class has been cut back on. That includes, bonuses, stock options, medical and every other beni has been cut. The best reason to work for this company is tainted with all the other reasons not to work here. Yes, we don't mind working hard but over the last few years they have asked for more and cut more from the people who actually make a difference within the rankings.

Cons

Massive company where everyone is your boss. They don't cater to their employees they cater to the upper management staff. 95% of upper management looks down the rankings as throw away commodities that can be replaced by someone who cost less and works longer hours. This way upper management can pocket more money while the take away more and more and expect more and more. The company has lost it's big blue attitude and has taken on a dog eat dog attitude. Compitetion is good but you better come prepared with a full fledge body of armor if you work here.

2.0
Aug 4, 2008

Employee morale is terrible.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a good place to start your career, but you should stay there over a few years due to the lack of career growth opportunities.

Cons

The location I am familiar with runs on the "good ole boy system". The good ole boys take care of eachother. Management even treats teams with in the center with favortism. The environment is extremely stressful. Center Management is not impressive. With the number of complaints that customers have about AT&Ts managed services, it is a wonder they are still in business. I would be hard pressed to come up with a handful of customer that say they have good expereinces with working with the Center.

Viewing 41878 - 41880 of 42,042 Reviews

Glassdoor has 46,458 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.