AT&T reviews

3.3

52% would recommend to a friend

(42,045 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,045 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
3.0
Jul 6, 2011
Recommend
CEO approval
Business Outlook

Pros

Decent base pay and commission. good benefits package and pension plan Overtime is almost always available

Cons

If you want to succeed and make quota, you must put in overtime. Which most of the time isn't optional but mandatory. The job is simple but can be stressful if your not used to being on the phone with customers 8 hours a day. Management is hit or miss depending on who you get. I was hired with a great manager who received a promotion, when I was transferred I couldn't handle the stupidity of my newest manager.

4.0
Jul 6, 2011
Recommend
CEO approval
Business Outlook

Pros

Benefits - Good choice of medical options, dental, vision Matich of 401k funds Good pension plan Great timeoff benefits for managers - sick time, vacations, personal days

Cons

Very political - if you are like you will do well, unfortunately even if you exceed your targets, if you are not liked you will not move up Everything is automated from HR to training, hard to get personal attention if needed

5.0
Jun 27, 2011
Recommend
CEO approval
Business Outlook

Pros

-Salary: Generous and Competitive -Pension Plan: One of the few companies with one -Plentiful Training applicable to one's field -Good immediate leadership: My boss will go to the mat for me.

Cons

AT&T is hampered by old land line technologies, and a tortoise approach to new technologies. This is allowing major competitors like Verizon to get a jump on AT&T. The "slow and steady" approach should show that the final product is solid, but many times it isn't. AT&T also has an identity crisis. They have such a large base in wireline, but they want to be a wireless company. Many of the old wireline folks are wasted space in this company, and they all know their legacy SBC, legacy Bell South, or legacy AT&T products very well, but can't go farther than that. This leads to much overlap and unnecessary overhead.

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Glassdoor has 46,461 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.