Does AT&T pay their employees well?

According to anonymously submitted Glassdoor reviews, AT&T employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AT&T. This rating has been stable over the past 12 months.

How satisfied are employees working at AT&T?

52% of AT&T employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AT&T 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AT&T?

Retail Sales Consultant (3751) , Customer Service Representative (1206) , Sales Representative (1072) , Technician (963) , Wire Technician (522) , Manager (507) , Project Manager (491) , Retail Management (477) , Sales Associate (457) , IHX (In Home Expert) (372) , U-Verse Premises Technician (367) , Sales Consultant (350) , Sales (334) , Software Engineer (312) , Network Engineer (294)

What are the pros of working at AT&T according to real employee reviews?

"The benefits are great and the Flex Hours are a blessing when you have kids appts etc" ((in 6165 reviews)); "• Good pay and even that depends on whether you work night shifts or not." ((in 5608 reviews)); "I work with mostly great people of all ethnicities most who are very engaged and skilled at their jobs." ((in 1381 reviews)); "Salary is good if you started a long time ago and worked your way up." ((in 941 reviews)); "The money was good but with the consolidation of sales offices and the new contract the money is going down" ((in 925 reviews))

What are the cons of working at AT&T according to real employee reviews?

"Poor Management and targets are always moving on metrics without support or knowledge of the market." ((in 2417 reviews)); "No work life balance and if you want to make money u have to hustle a lot" ((in 1704 reviews)); "Management could be a downer and annoying when you have a bad manager (half them that remain are bad)" ((in 1107 reviews)); "Constant restructuring and layoffs over the past 6 years has produced process and budget deficiencies." ((in 860 reviews)); "Long hours and lots of standing if you are not into that kind of thing." ((in 858 reviews))

What are employees saying about AT&T layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AT&T layoffs and their outlook for job security at AT&T in 2026.

What are the top reviewed AT&T locations?

Madrid , Granada , Sevilla , Guadalajara

AT&T reviews

3.3

52% would recommend to a friend

(42,048 total reviews)

John Stankey

43% approve of CEO

45% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

3.0

Work/Life balance

2.8

Senior management

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

42K reviews

3.0

Aug 17, 2008

So big you can get lost within...

Service manager - customer relations

Recommend

CEO approval

Business Outlook

Pros

Steady work - small layoffs (for now), Many training opportunities. Nationwide office opportunities. Upcoming product discounting opportunities finally available. Uverse is pretty kick butt. Opportunities for many job titles to work remotely. Lots of opportunities to make your own decision with very little hand slapping. Benefits are pretty decent - if you do not get sick or need much health care.

Cons

So big you can get lost within... If you are not a sales rep - you can be invisible. Ugly offices. When people leave they disappear - leaving their absence up to gossipy speculations. Have seen 20+ year employees laid off before retirement.

1.0

Aug 16, 2008

Everything is Urgent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you do your job you have long term stability

Cons

They do not value people and manage by fire drill. Everything is due TODAY and this makes it difficult to do the really important work which will pay dividends in customer service.

3.0

Aug 14, 2008

A decent company, but needs a lot of work

Systems manager

Recommend

CEO approval

Business Outlook

Pros

- Decent projects - Innovative technologies - Telecommute opportunities - Decent compensation and benefits

Cons

- Process nightmare (too much paperwork required for simple projects) - Too many hours. You work 60 hours a week minimum, but management tells you you can only record 40 hours in the time system. - They have a tendency to promote problem workers to get them away from projects/people. This is bad for morale. - New hires tend to come in at a level equal to or higher than more experienced employees. Again, bad for morale. - Poor work equipment. Employee PCs and servers are substandard which impacts productivity. Added up, I bet I spend an hour a day waiting for different systems to respond.

Viewing 41860 - 41862 of 42,048 Reviews

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AT&T reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

So big you can get lost within...

Everything is Urgent

A decent company, but needs a lot of work

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