Does AT&T pay their employees well?

According to anonymously submitted Glassdoor reviews, AT&T employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AT&T. This rating has been stable over the past 12 months.

How satisfied are employees working at AT&T?

52% of AT&T employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AT&T 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AT&T?

Retail Sales Consultant (3750) , Customer Service Representative (1206) , Sales Representative (1072) , Technician (962) , Wire Technician (522) , Manager (507) , Project Manager (491) , Retail Management (477) , Sales Associate (457) , IHX (In Home Expert) (372) , U-Verse Premises Technician (367) , Sales Consultant (349) , Sales (334) , Software Engineer (312) , Network Engineer (294)

What are the pros of working at AT&T according to real employee reviews?

"The benefits are great and the Flex Hours are a blessing when you have kids appts etc" ((in 6165 reviews)); "• Good pay and even that depends on whether you work night shifts or not." ((in 5608 reviews)); "I work with mostly great people of all ethnicities most who are very engaged and skilled at their jobs." ((in 1381 reviews)); "Salary is good if you started a long time ago and worked your way up." ((in 941 reviews)); "The money was good but with the consolidation of sales offices and the new contract the money is going down" ((in 925 reviews))

What are the cons of working at AT&T according to real employee reviews?

"Poor Management and targets are always moving on metrics without support or knowledge of the market." ((in 2417 reviews)); "No work life balance and if you want to make money u have to hustle a lot" ((in 1704 reviews)); "Management could be a downer and annoying when you have a bad manager (half them that remain are bad)" ((in 1107 reviews)); "Constant restructuring and layoffs over the past 6 years has produced process and budget deficiencies." ((in 860 reviews)); "Long hours and lots of standing if you are not into that kind of thing." ((in 858 reviews))

What are employees saying about AT&T layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AT&T layoffs and their outlook for job security at AT&T in 2026.

What are the top reviewed AT&T locations?

Madrid , Granada , Sevilla , Guadalajara

AT&T reviews

3.3

52% would recommend to a friend

(42,045 total reviews)

John Stankey

43% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (42,045 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,045 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews

5.0

Aug 21, 2008

AT&T has solid compensation and vision, but can still use improvement.

Senior technical architect

Recommend

CEO approval

Business Outlook

Pros

Extremely competetive compensation and benefits packages available. The conpany has a great diversity in job available that you could bid on and move to.

Cons

Higher than average compensation makes it difficult to entertain moving to another company. The work pace is getting faster with an ever changing process related to multiple mergers in a relatively short period of time. Too much out-sourcing that make workig with off-shore co-workers difficult due to time-zone issues.

4.0

Aug 20, 2008

Good company but some suspect policies

Area manager

Recommend

CEO approval

Business Outlook

Pros

The company is secure and is a leader in its industry. They pay well and have decent benefits. In my field they are cutting edge and I am exposed to all the newest technology. I have the ear of my management team 3 levels above me.

Cons

Budget decisions seem to not be that thought out. Some hiring policies are suspect and at times good talent is not retained. Way too much dead weight that could easily be cut. Way too many project managers that do not do much work.

4.0

Aug 20, 2008

Be ready to be yelled at by customers!

Sales representative

Recommend

CEO approval

Business Outlook

Pros

They had really good benefits and it was easy to manage your personal life and work life at the same time. All of the managers I had where pretty awesome.

Cons

The customers can sometimes get pretty demanding and rude. It can get pretty overwhelming because the store can get pretty busy and there are only 3-4 Sales Representatives available and each customer you help will take 5-10 min, and some times MORE!! People seem to be very passionate about their phones and when they are not working properly they can get pretty nasty.

Viewing 41848 - 41850 of 42,045 Reviews

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AT&T

AT&T reviews

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AT&T has solid compensation and vision, but can still use improvement.

Good company but some suspect policies

Be ready to be yelled at by customers!

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