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      AT&T

      Engaged Employer

      AT&T reviews

      3.3

      51% would recommend to a friend

      (42,062 total reviews)
      avatar

      John Stankey

      43% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      AT&T has an employee rating of 3.3 out of 5 stars, based on 42,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      42K reviews
      2.0
      Oct 27, 2008

      If you dont have a "connection" in the business office...don't try to make it at the Account Executive position.

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The name that everyone recognizes. So that when you make that "cold call" and say that you are from AT&T, everyone knows who you are calling from and usually "why" you are calling.

      Cons

      Reliability. Due Dates. Stucture. Quota. Processes. Quota. "Our T-1's have a 99.999% up rate, and they will not go down, we will know that its down before you do!" yeah right. "This is when you technician will be there..." Nope, just kidding, for some reason your job was never assisgned to technician, I'm sorry you wont have your lines and your dsl up for another week. Oh, and you like this Integrated product, this Flex Reach, with both your voice and data...well if you can wait for about 6 MONTHS we can have it in and up and running.

      4.0
      Oct 27, 2008

      Good company, great products but need to focus on the people creating the revenue

      Sales director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are outstanding & the pay is good. AT&T is a great company and has great products and the work life balence is positive. It has a very postive name and brand recognition and there is pride when saying "I work for AT&T." Free phone service, free long distance and free DSL are benefits that cannot be beat.

      Cons

      The overhead of working for the phone company. Not everyone is facing the same direction with many fiefdoms and personal agendas. None of this is new information but there is a lot of room for improvement and ways to get better at service.

      4.0
      Oct 26, 2008

      Get them to sign up for text and internet plans

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is way better than verizon to say the least. First of all the plans and the prices are a lot better. The overall coverage is actually better than verizon. AT&T has roll over min and they have GSM technology. This means that you can switch phones and use your device anywhere in the world. Something that verizon can't do.

      Cons

      The downsides are that there is a lot of stress. Be prepared to work and really earn your commissions. The base pay is about $15 an hour now but the bulk of your salary should come from commission. Your basically paid for new activations , upgrades as well as add on features.

      Viewing 41755 - 41757 of 42,062 Reviews
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      ReviewsAT&T reviews

      Glassdoor has 46,485 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.