AT&T reviews

Was hired under a hybrid work model (max 3 days in office), but the policy changed without notice to 5 days/week Office is only built for ~70% capacity, making it difficult to find a workspace upon arrival Forced return to office was accompanied by increased cafeteria prices and paid parking, despite limited availability Leadership inconsistencies — had a director who lacked relevant qualifications and was ultimately demoted; during that period, I carried responsibilities beyond my role Workspace logistics are poorly managed — I’ve been removed from available seating (like kitchen booths) due to events while trying to do my job Recently implemented time-tracking tool is inaccurate and reportedly used to terminate employees Low transparency and poor communication have created a culture of distrust and disengagement

Your professional responsibilities extend beyond your home, as you may still be required to use your work phone and interact with customers at all hours. The billing system of AT&T is structured in a way that can lead to financial difficulties, particularly during the first two months. This can result in an excessive bill for your customers, and you may face challenges in rectifying the situation due to the company’s refusal to provide credits. To mitigate this issue, you may be compelled to offer additional services such as insurance, early upgrades, and home protection, which can significantly reduce the amount of money you can save for your customers. If you decide to close a sale without including these add-ons, be prepared to be on call at 7 am to justify your actions and explain why you are not performing well as an employee. The only effective strategy for success in this environment is to slam these features, which is what successful employees do to meet the unrealistic targets set by the company. Also no realistic opportunity for promotion. 4 years that’s I’ve been in my position they fired 3 ISM’s by eleminating their territory and the one that was promoted came from another channel within the company.