AT&T reviews

3.3

51% would recommend to a friend

(42,062 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
5.0
Aug 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Great Pay. Wide range of people you get to work with. I am very satisfied with the company.

Cons

Telecommunications is expected to be operational at all times so nights and weekend coverage is expected. So some jobs require people to work nights, weekends and holiday. So if you consider an industry to work for, think about if you are wiling to work this type of schedule.

4.0
Aug 14, 2013

Not what I expected

Recommend
CEO approval
Business Outlook

Pros

Great people to work with, great product in U-Verse and great benefits.

Cons

Some managers think they are Napoleon or Mussolini and have little to no compassion towards workers.

1.0
Aug 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Having a job, when unemployed. They love hiring the hard core welfare group people that they get tax credits for. SO, you get to work with some colorful and unmotivated people that just got off some government program. Interesting to watch them punch a manager or two when they get publicly stripped of their uniforms, badge and keys and carried out of the gate in front of the crew. Most get fired for complaining about the HR violations or just not kissing up to the managers. The biggest PRO is just doing this because you are desperate for work and don't want to work at McDonalds.

Cons

Hostile managers, impossible metrics. constant inspections and write ups. Everyone is on a constant PIP or Formal discipline action. It is a constant beat down and use of ridicule and embarrassment for keeping the troops in line. Like being hazed everyday, every quarter and every year. Hours can be 14 a day, 7 days a week up to 14 days straight. Managers will cheat you on your hours by re-doing your time sheet in order to keep the efficiency metrics up. Typical to work 12 hours and get paid for 9 or 10. The managers get called on it, but only the employee gets terminated for other cause if they make a stink. The manager gets transferred. You never know what time you'll get off from work at the needs of the company. your days off are cancelled with12 hour notice. Kiss your family or social life good bye. Anyone gets hurt, it's the injured person fault 100% of the time and your fired for reporting a splinter or not reporting it will get you fired. a No Win situation. You cannot request time off for doctors, dentist or family events. again you get one day off every 12 hour a day, 14 day stretch. They like to rotate people and bring in fresh bodies every 6-12 months. Burn out rate of off the chart. I have made it 3 years and if I had time to go on an interview I'd be gone.

Viewing 313 - 315 of 42,062 Reviews

Glassdoor has 46,484 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.