Does AT&T pay their employees well?

According to anonymously submitted Glassdoor reviews, AT&T employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AT&T. This rating has been stable over the past 12 months.

How satisfied are employees working at AT&T?

51% of AT&T employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AT&T 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AT&T?

Retail Sales Consultant (3750) , Customer Service Representative (1207) , Sales Representative (1072) , Technician (962) , Wire Technician (522) , Manager (507) , Project Manager (491) , Retail Management (477) , Sales Associate (457) , IHX (In Home Expert) (373) , U-Verse Premises Technician (367) , Sales Consultant (349) , Sales (334) , Software Engineer (312) , Network Engineer (294)

What are the pros of working at AT&T according to real employee reviews?

"The benefits are great and the Flex Hours are a blessing when you have kids appts etc" ((in 6253 reviews)); "• Good pay and even that depends on whether you work night shifts or not." ((in 5514 reviews)); "I work with mostly great people of all ethnicities most who are very engaged and skilled at their jobs." ((in 1384 reviews)); "Salary is good if you started a long time ago and worked your way up." ((in 960 reviews)); "The money was good but with the consolidation of sales offices and the new contract the money is going down" ((in 921 reviews))

What are the cons of working at AT&T according to real employee reviews?

"Poor Management and targets are always moving on metrics without support or knowledge of the market." ((in 2407 reviews)); "No work life balance and if you want to make money u have to hustle a lot" ((in 1721 reviews)); "Management could be a downer and annoying when you have a bad manager (half them that remain are bad)" ((in 1136 reviews)); "Long hours and lots of standing if you are not into that kind of thing." ((in 850 reviews)); "Constant restructuring and layoffs over the past 6 years has produced process and budget deficiencies." ((in 834 reviews))

What are employees saying about AT&T layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AT&T layoffs and their outlook for job security at AT&T in 2026.

What are the top reviewed AT&T locations?

Madrid , Granada , Sevilla , Guadalajara

AT&T reviews

3.3

51% would recommend to a friend

(42,062 total reviews)

John Stankey

43% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (42,062 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews

3.0

May 5, 2014

U-Verse Prem Tech Not a foot in the door

Technician

Recommend

CEO approval

Business Outlook

Pros

The job decent (23 or 24 an hour) especially if you like working outdoors and under your own supervision. Also a good fit for people who don't like working in an office or who like to drive. You get plenty of experience with working face to face with customers. Decent vacation packages after working there for about 2 yrs.

Cons

U-Verse is a job not a career. There is little to no advancement after a few years and its virtually impossible if you want to try working in another department. Most likely your supervisor will know less than you and be more interested in their own advancement than performing their duties. FMLA is rarely approved if you or family member get sick. Lots of forced overtime.

1.0

Apr 22, 2014

Mandatory overtime, tricking customers and pushy managers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Full time, health benefits (you will need them!) Pay is good, it is a union job. Commission,

Cons

Constantly having mandatory overtime no flexablity, tricking callers in to signing up for new services, reps that lie to customers are praised.had 6 different managers while employed at att (they couldn't keep them) When I started in was employee 396, when I left I was employee 139. (Very high turn over)

2.0

Feb 26, 2014

SUCKED - but you do what you have to do.

Project manager

Recommend

CEO approval

Business Outlook

Pros

Stable company that you know will be around "tomorrow".

Cons

Stress from the minute you walked into the door. There was not a great deal of "training", especially for people without specified background. Some superiors had less knowledge about their jobs than the people they were managing.

Viewing 307 - 309 of 42,062 Reviews

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U-Verse Prem Tech Not a foot in the door

Mandatory overtime, tricking customers and pushy managers

SUCKED - but you do what you have to do.

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