AIRE Ancient Baths reviews

3.7

64% would recommend to a friend

(101 total reviews)

54% positive business outlook

AIRE Ancient Baths has an employee rating of 3.7 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIRE Ancient Baths employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios personales al consumidor industry (3.6 stars).

Reviews by job title

101 reviews
1.0
Mar 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent money, pretty busy, healthcare with 4 work days

Cons

Juan the massage manager is extremely difficult to work with, back to back massage sessions, lunch is not scheduled and need to advocate to get lunch time, tips are difficult to receive from managers, managers expect therapists to sort tips, no appreciation from management, very difficult to receive no show clients pay, no promotions from within

avatar
AIRE Ancient Baths Response
1y
Thank you for your candid feedback. We appreciate you taking the time to share your thoughts, as it helps us understand the experiences of our team members. We’re sorry to hear about your challenges working with management and the issues you’ve raised. Your concerns are important to us, and we’re taking them seriously. We understand the importance of having a supportive work environment, and we strive to ensure that all employees feel valued and appreciated. We acknowledge that clear communication and proper scheduling are crucial for your well-being and productivity. We are committed to addressing these issues. We have been actively reviewing our policies on lunch scheduling and tip distribution to ensure they align with best practices. Additionally, we are providing management with the necessary training to improve communication and support for all staff. If you would like to discuss your experience further, please feel free to reach out to us at hr.ny@beaire.com. We value your input and want to ensure your voice is heard. Thank you again for your feedback.
5.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

AIRE Ancient Baths is the best company I have ever worked for. The team is really what makes this place special. After 2 years of working at AIRE, the team has become a family to me. Despite being a relatively new company, I feel that the intention to do things better is there and all the management team is working very hard to make it happen. Colin, our Director, is the most supportive, engaging and hard working, he really brings the whole team together. HR department works very closely with all employees which doesn't really happen in other companies. Front Desk department is the most friendly, positive, enthusiastic and dedicated. We have won the Spa of the Year by London Lifestyle awards in 2023 and it is a lovely recognition to all the employees for doing an amazing job.

Cons

long opening hours - early and late shifts like in any hospitality business

Viewing 46 - 48 of 101 Reviews

Glassdoor has 124 AIRE Ancient Baths reviews submitted anonymously by AIRE Ancient Baths employees. Read employee reviews and ratings on Glassdoor to decide if AIRE Ancient Baths is right for you.