AIG reviews

3.6

64% would recommend to a friend

(7,535 total reviews)

Peter Zaffino

71% approve of CEO

61% positive business outlook

AIG has an employee rating of 3.6 out of 5 stars, based on 7,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIG employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

8K reviews
2.0
Nov 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Quality Work Learning experience only if you get a chance to sit with the SMEs, in other countries

Cons

Useless leadership Management from Genpact Looks like Genpact has moved all their non productive staff to AIG India operation. HR also being from Genpact, does not take any action against the managers, who also in turn are from Genpact. Sr. Leadership( also Genpact) are trying to impose their cost cutting technique here as well. Management being f Genpact is still under impression that this is a BPO process, please wake up and understand that this is a captive unit of AIG and not some third party, and please dont refer business partners as Client.

1.0
Feb 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Good 401k that is it.

Cons

First of all - NO RAISES. Second - NO and i do mean ZERO Human Resources department. It's all done via kiosk through Workday so you don't even have a live person to speak with about any issues if you wanted to. 3) They do not give cost of living increases thus you are FROZEN in time. Even if you are a "top performer" you might get a percentage or two (yes single digit percentage) on your STI but that amounts to next to nothing. So only way is for those with industry knowledge and experience is to go somewhere else to get close to market value. 4. Now they have outsourced everything to the Philippines so next to impossible to get any systems issues resolved. Was told they only give $50k per/year to the IT department for maintenance, thus you have an outdated almost unusable system to attempt to work on that routinely crashes (sometimes multiple times per/day no exaggeration) and can take up to 5 -10 minutes just to enter a check for a claim payment. Very antiquated and no way to do even the most basic things every other insurance carrier in the US can do with little to no difficulty. All in all very sad as the people here are top notch and should be retained/ appreciated and rewarded even in the most basic of ways but they are not.

1.0
Apr 14, 2020
Recommend
CEO approval
Business Outlook

Pros

The low level and mid level workers try their best under horrible working conditions. Many truly care about making a difference and it was an extreme pleasure working with them while trying to make a positive difference. The amount of hours that salaried people are putting in, not to save their jobs but to get their work done, is ridiculous. But they do what they feel they need to do anyway.

Cons

Senior management is a disaster. Favoritism and brining in their cronies really deflates the motivation of the workers and middle managers that have been there and attempting to do their jobs. In IT it is more important to please senior management and suck up than to support the business community and make their jobs easier. I would never recommend this company to anyone. Any positive financial numbers are played with to make it look like progress is being made.

Viewing 97 - 99 of 7,535 Reviews

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