AIG reviews

3.6

63% would recommend to a friend

(7,536 total reviews)

Peter Zaffino

71% approve of CEO

62% positive business outlook

AIG has an employee rating of 3.6 out of 5 stars, based on 7,536 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AIG employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

8K reviews
3.0
Jan 8, 2012
Recommend
CEO approval
Business Outlook

Pros

Some of the benefits of working with Chartis is the new vacations/sick day policy. Previously you recieved 2-4 weeks depending on how long you were with the company and 8 sick days. Now all the days are combined into one. There is some opportunity to move within the company. My hours are pretty stardard but some work close to 60 hours a week.

Cons

It is more of who you know instead of what you know. Senior management comes down hard on people who do not produce. The new review process is complete garbage. People are grouped based on job function and then ranked 1-5, 1 being best and 5 being worst. In each group a certain percent must get a 4 or 5. Once you get this it is very difficult to move out of the hole and more then likely the next round of layoffs you are gone. In the my 5 years there we have experience 2 rounds of layoffs.

3.0
Jan 1, 2012
Recommend
CEO approval
Business Outlook

Pros

1) Good benefits 2) Excellent training 3) Structured Enviroment

Cons

1) Very high quality and production expectations 2) Day off requests can be challenging due to business needs 3) Support can sometimes be limited due to managment being pulled in many directions

5.0
Dec 22, 2011

It was the best job I've ever had.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits! The CEO, Robert Benmosche, sent out an employee survery and he cares and listens to the employees and is making good changes because of this. He believes the employees are the rock of AIG!

Cons

AIG is consistenly outsourcing the U.S. employees jobs or replacing them with IVR systems. Quality one on one customer service is becoming obselete and the customers are the ones who suffer for it. The brokers suffer from this as well and they are the ones who make the company billions of dollars each year. Management is top heavy too!

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Glassdoor has 8,619 AIG reviews submitted anonymously by AIG employees. Read employee reviews and ratings on Glassdoor to decide if AIG is right for you.