ADP Tech Support Analyst II reviews

4.3

68% would recommend to a friend

(18 total reviews)
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Maria Black

22% approve of CEO

64% positive business outlook

Tech Support Analyst II employees have rated ADP with 4.3 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Tech Support Analyst II professionals have an excellent working experience there. ADP is rated in line with the average (within 1 standard deviation) by Tech Support Analyst II professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

18 reviews
1.0
Mar 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Benifits and legitimately nothing else

Cons

- you are treated awful - you are micro managed - underpaid - awful culture - ZERO work life balance - treated like you are nothing - managers act like they want to help you grow career but they don’t I promise you, you will regret working here

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ADP Response
4y
Thank you for the insights and assessment of ADP. We appreciate you taking the time to invest in writing this review. We will share your insights with our leadership team, so we can better improve our process.
5.0
Nov 29, 2021
Recommend
CEO approval
Business Outlook

Pros

The culture is great...Managers responsive and caring

Cons

None that I can think of

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ADP Response
4y
Thank you for sharing your positive insights with us on Glassdoor. Your feedback is valued.
2.0
Nov 4, 2021

Technology company.. On paper

Recommend
CEO approval
Business Outlook

Pros

Steady paycheck Hard to get fired Lots of growth opportunities ( more about it in cons) Great benefits Mostly fair compensation Diversity is there.. So long as you're not white.

Cons

Being involved very deep in the underbelly of the company,I learned how shady, incompetent and dishonest this company is. I'll never run my own business through ADP. You grow one if you kiss the right butt. Everyone loves the yes- person, but nobody likes those who provide solutions requiring actual work. It's hard to get fired, so you deal with lots of incompetent, not caring or, flat out of, stupid people. The entire service runs on the 35% of tenured folk who still care.. But that# is dwindling fast. Inflexible and inhumane company that cares about it's workers only so long as workers don't ask for anything. During covid, working from home, I had to buy my own equipment. Weekly major outages due to leadership pushing for new features instead of stabilizing the current system Uncaring development. No accountability. Vax surcharge if you make your own health choices

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ADP Response
4y
Hello and thank you for providing your insight into your experience working for ADP. At ADP, we are committed to conducting business with the highest ethical standards, as well as, it is ADP's policy to provide equal employment opportunities to applicants and our associates without regard to their race, color, religion, national origin, or any other basis prohibited by law. We appreciate your feedback and advice and would welcome the opportunity to learn more. If you would like to share additional information so that we can look into it, please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com 
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