ADP Customer Service Representative reviews

3.4

47% would recommend to a friend

(398 total reviews)
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Maria Black

51% approve of CEO

51% positive business outlook

Customer Service Rep/Associate Client Support Consultant employees have rated ADP with 3.4 out of 5 stars, based on 398 company reviews on Glassdoor. This indicates that most Customer Service Rep/Associate Client Support Consultant professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service Rep/Associate Client Support Consultant professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

398 reviews
4.0
Jan 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Inclusion, Culture, focussed on well-being

Cons

Low pay, no clear direction

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ADP Response
5y
Thank you for taking the time to share your feedback. We appreciate hearing from current associates and value the insights you have shared.
3.0
Jan 20, 2021

Limited benefits

Recommend
CEO approval
Business Outlook

Pros

No bonuses to the employees

Cons

Flexible working hours available at the company

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ADP Response
5y
We appreciate the time you spent with ADP and the insights you shared about your experience. Your feedback will be shared with our leadership, so we can better improve our associate experience.
4.0
Jan 19, 2021
Recommend
CEO approval
Business Outlook

Pros

it has good pay and benefits

Cons

the work is mind numbingly boring

avatar
ADP Response
5y
We appreciate the time you spent with ADP and the insights you shared about your experience.
Viewing 289 - 291 of 398 Reviews

Glassdoor has 24,921 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.