ADP Customer Service Representative reviews

3.4

47% would recommend to a friend

(398 total reviews)
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Maria Black

51% approve of CEO

51% positive business outlook

Customer Service Rep/Associate Client Support Consultant employees have rated ADP with 3.4 out of 5 stars, based on 398 company reviews on Glassdoor. This indicates that most Customer Service Rep/Associate Client Support Consultant professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service Rep/Associate Client Support Consultant professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

398 reviews
5.0
May 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to learn and implement innovative ideas. Creativity is supported and promoted. Supportive management who ensure your contribution to the growth of the company is visible and awarded as needed. Pays well, has employee friendly rules, ensures there is not discrimination and drives the point home

Cons

Deadlines challenging at times during YE

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ADP Response
5y
We are glad that you enjoyed ADP and appreciate the positive feedback you have shared about your experience. Happy to hear you felt supported during your time with us.
4.0
May 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Nice building- desks and chairs

Cons

Management threatens you constantly. Always fearful of being terminated or laid off.

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ADP Response
5y
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
3.0
May 7, 2021

Hello

Recommend
CEO approval
Business Outlook

Pros

A lot of benefits for you

Cons

Hard work for low pay

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ADP Response
5y
Thank you for sharing your insights and review with us on Glassdoor.
Viewing 268 - 270 of 398 Reviews

Glassdoor has 24,921 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.