ADP reviews

3.7

71% would recommend to a friend

(22,296 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.7 out of 5 stars, based on 22,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

22K reviews
1.0
Nov 10, 2023

Downward spiral

Recommend
CEO approval
Business Outlook

Pros

When I first started at ADP, it was during COVID and things were great. I had the best manager I’ve ever had, we got Uber eats meals relatively often, and working from home was perfect since all of our zoom calls are on WebEx.

Cons

Militant RTO policy, openly punishing already homeshored employees by reducing bonus/promotions. Company boasts about exploding sales and groundbreaking records while cutting bonus amounts for all employees. All of the best employees are leaving, the ones who remain are overworked.

1.0
Feb 10, 2023

Great until it becomes toxic

Recommend
CEO approval
Business Outlook

Pros

Great ramp period pay, lifestyle benefits package, pay is more than the industry average.

Cons

After 6 months you realize how toxic this place is and deals are very, very hard to come by. Management is extremely unsupportive and pushes every suggestion/request back to you to resolve. Expect to split 50% or more of your deal with someone else oh and...forget about protected accounts. The other teams literally steal your accounts or calls into them and gets a cut. The commission is minimal until you get close to 100% of quota. (like 4k on a 275k oppty) No structure. You're sent out of product training with no direction, templates, etc.. except a mentor who gets 50% of your commission for 6 months and barely helps you. Your book of business is primarily termed customers (60%) accounts are not vetted for closure or company size and they have been called on repeatedly for years. Benefits are waay more expensive then other orgs. Your constantly watched via Webex Teams and expected to constantly be on. Your internal partners are difficult and rude, you are talked down to and you have no support. Your manager will most likely be nothing but critical and not have your back in any way shape or form. Honestly, I regret accepting this job, it's one of the worst I have ever had. I would go to HR if that wouldn't mean retaliation. Yes..it is that bad.

2.0
Jan 20, 2019

IMPLEMENTATION

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ADP is a Good Company to work with. Good Benefits Package, Flexible timing.

Cons

I was not thinking to put these reviews or comments but when i heard about another good employee is leaving ADP. i couldn't stop myself. As far as i remember in this department only 2 employees are with 20+ tenure. Rest all either purposely took transfer from this department or has left the company. Problem with lower level of management. No matter how many interviews you take in a day, no one going to stay, they will come for ADP name and training and will say Good Bye and i have seen this drama last year. Imagine leaving 15-20 people in small period and i am surprise that HR and Upper Management is Slumbering. Don't know how ADP can tolerate this form of huge/big cost. Last year when i left, i thought may be its me, but no, i was right. Now i doubt ADP HR is not capable. They just ignoring the facts. HR or Upper Management is not able to act or possibly ADP has spare money. I have never seen these types of Managers in my whole career. if you are not shoe polishing type. They will force you to leave. Will start putting unnecessary stress on others for their own mistakes. Degrading all the time. Do not expect any appreciation at any level. Huge employee turnover. They really don't know how to handle people. Both Managers full of attitude, arrogance, double standard and biased.

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ADP Response
7y
Thank you for sharing your feedback. Your experience is valuable to us and helps us to improve our processes. We appreciate your feedback and advice and would welcome the opportunity to learn more. If you would like to share additional information so that we can look into it, please contact us at adp_talent_community@adp.com
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