ADP Customer Service Representative reviews

3.4

46% would recommend to a friend

(398 total reviews)
avatar

Maria Black

51% approve of CEO

49% positive business outlook

Customer Service Rep/Associate Client Support Consultant employees have rated ADP with 3.4 out of 5 stars, based on 398 company reviews on Glassdoor. This indicates that most Customer Service Rep/Associate Client Support Consultant professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service Rep/Associate Client Support Consultant professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

398 reviews
4.0
Sep 14, 2021

Pretty great

Recommend
CEO approval
Business Outlook

Pros

Benefits and culture are the best.

Cons

Workload on account managers can be a bit much at times.

2.0
Sep 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Fun Culture, Big Name, Solid Practices for their clients benefit.

Cons

Management is heavy with favoritism at times, promotion and development is who you know not skill. Few opportunities to earn more. Low visibility with other departments so you don't know where to go or where you CAN go. Management wants to keep you in the same unit (understandable) but pays pennies for the work requested. YOU WILL BE ASKED TO DO BEYOND YOUR JOB DESCRIPTION.

Viewing 241 - 243 of 398 Reviews

Glassdoor has 24,921 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.