ADP reviews

The salary would have been amazing if I hadn't been forced into working upwards of 50 hours a week. Management has absolutely no idea how to distribute case loads and keep work flowing at a reasonable pace. Also management does not listen to it's team members. They constantly ask employees how to make things run smoother but then they either dismiss the suggestions or do the opposite and make things worse. Another large problem is the knowledge sharing, when clients need answers from different areas it is nearly impossible to get answers from teams outside of your own department which makes the entire company look like they do not know what they are doing. I went to my manager to voice my concerns, let them know that I was drowning in work and could absolutely not keep up with the case loads and suggested that some cases be given to other team members that were stating that they had no work to do. Not only was I ignored, I was later written up for falling behind despite my crazy work hours.

The area where I worked in a Business Analyst role had no division of labor. Some analysts would be buried with work and others would have little to do. I averaged 55 hours a week for 6 months. When i tried to take vacation I was told that there was too much work and I could not have the time off. After some discussion, my manager gave me the time but only if I put in extra time before I left to offset the vacation time. The management is constantly asking for input, but when it is given it is rejected out of hand or dismissed as complaining. I cant count how many times I told my manager I worked 60 hours and was told that she didn't want me working that much but she never was willing to shift responsibilities to manage the case load to make it possible. In one conversation with my manager, I told her the number of people that had expressed their concerns to me privately about the work volume and how it was managed. She told me that none of them had said anything to her. I responded by suggesting that maybe they were concerned that their comments my threaten their job. Seems my coworkers fears were justified. I was dismissed several weeks after that conversation.