ADP reviews

3.7

71% would recommend to a friend

(22,270 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.7 out of 5 stars, based on 22,270 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

22K reviews
4.0
May 29, 2009

Not a bad choice for employment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Motivation is not something I think others are responsible for feeding an individual. In a professional setting, your own motivation is what counts the most. Relentless motivation will wear barriers thin, always. You can seriously grow in this company and set your sights realistically on any position.

Cons

There are times when I wonder about the commitment of some of my co-workers.

2.0
May 27, 2009
Recommend
CEO approval
Business Outlook

Pros

It is a place where you can learn much about payroll and the technical side of Payroll and HRIS systems very fast. YOu will also develpo CRM skills quickly, since you will have negotiate often with other departments to get things done. Associates are very helpful on peer-to-peer basis. In the Solution Center this is critical, because in many instances you are left to sink or swim on your own ADP also provide alot of training for their products and support associates earning certifications. Their online educational and elearning systems for any subject is great - but probably typical for a large Fortune 500 firm. As a learning ground, ADP is a great place to work.

Cons

Management likes to talk about work-life balance but, at least in the Solution Center, middle management put it in practice capriciously and use it as a"carrot-and-stick" when associates ask for accomodations. Stress levels are high and the team I worked on had over a 100% turnover; only 4 original team members out of 18 remained when I left. Career progression, advancement opportunities, cross-training for Associates are not well-managed by management nor by the HR Group. Tenure is over-emaphasized over performance and marginal employees who have been employed there for a long period - the least senior person I worked with had been there 9 years- exert much more influence over management than employees with a higher performance level.

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