Question 1

Is ADP a good company to work for as a Customer Service Representative?

Accepted Answer

Customer Service Representative professionals working at ADP have rated their employer with 3.3 out of 5 stars in 371 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Customer Service Representative Jobs at ADP now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at ADP.

Question 2

Does ADP pay Customer Service Representative employees well?

Accepted Answer

Customer Service Representative professionals rate their compensation and benefits at ADP with 3.3 out of 5 stars based on 371 anonymously submitted employee reviews. This is 5.9% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at ADP.

Question 3

How happy are Customer Service Representative professionals working at ADP?

Accepted Answer

48% of Customer Service Representative employees at ADP would recommend their employer to a friend. This rating has decreased by 12% in the past 12 months. Customer Service Representative professionals have also rated ADP with a 3.1 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.4 rating for culture and values and 3.3 rating for career opportunities.

Question 4

What are the top reviewed jobs at ADP?

Accepted Answer

District Manager (1672), Associate District Manager (638), Payroll Specialist (419), Implementation Specialist (388), Member Technical (381), Consultant (358), Senior MEMBER TECHNICAL (325), Implementation Consultant (303), Sales Associate (300), Project Manager (247), Sales (242), Account Manager (230), Analyst (225), Major Accounts District Manager (223), District Sales Manager (222)

Question 5

What are the pros of working at ADP according to real employee reviews?

Accepted Answer

"benefits were great and scenary" ((in 1629 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1447 reviews)); "Flexible and good work life balance" ((in 1440 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1083 reviews)); "Training was great until you actually work in your payroll position and you are doing everything but payroll." ((in 771 reviews))

Question 6

What are the cons of working at ADP according to real employee reviews?

Accepted Answer

"Team management strategies are poor and typical" ((in 838 reviews)); "Some managers are bad apples but not all" ((in 483 reviews)); "low salary and very influenced" ((in 468 reviews)); "Middle and upper management had too much change in personnel and directions. it was very discouraged and confusion." ((in 160 reviews)); "Hours are long and unflexible" ((in 155 reviews))

ADP

ADP Customer Service Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Former

ADP Account Manager

Great work environment

Top companies for "Compensation and Benefits" near you

Jobs at ADP

ADP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

ADP reviews FAQs

Jobs at ADP