ADP Customer Service Representative reviews

3.4

46% would recommend to a friend

(398 total reviews)
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Maria Black

51% approve of CEO

49% positive business outlook

Customer Service Rep/Associate Client Support Consultant employees have rated ADP with 3.4 out of 5 stars, based on 398 company reviews on Glassdoor. This indicates that most Customer Service Rep/Associate Client Support Consultant professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service Rep/Associate Client Support Consultant professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

398 reviews
3.0
Jan 19, 2023

Review

Recommend
CEO approval
Business Outlook

Pros

Team and department are great and have your back

Cons

Cab be extremely stressful, AM role is more like a complaints department constantly fire fighting

4.0
Jan 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Training the employees in the company

Cons

performance improvement training should be conducted

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ADP Response
3y
Thank you for sharing your experience with us on Glassdoor. We appreciate the time you spent with ADP and the insights you have provided.
5.0
Jan 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people fun atmosphere great customers

Cons

To many hours not enough time to get it all done

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ADP Response
3y
Thank you for sharing your review and rating with us on Glassdoor. We really appreciate hearing from current associates and value the positive feedback you have shared about your experience!
Viewing 157 - 159 of 398 Reviews

Glassdoor has 24,923 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.