ADP reviews

3.8

71% would recommend to a friend

(22,339 total reviews)
avatar

Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,339 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

22K reviews
1.0
May 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits, coworker, location, nothing else really.

Cons

Long Hours, micromanaging, salary suck, raises suck, layoffs are frequent and common.

2.0
Nov 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Many areas to transition to within the company, good benefits, great teammates, base salary is good.

Cons

No culture. Too many partners internally that have their hands out for little to no work. Comp plans are very poor and vertical teams within the org are put against each other as you jocky for the "wins". Zero accountability for mistakes that kill deals, slow responders when issues are important for clients, misinformation constantly is shared that effects client experience. When you sell a deal, nearly every time the order is incorrectly keyed into the system and commissions earned are clawed back or take months to receive.

avatar
ADP Response
2y
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
1.0
Oct 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule My moments reward points were really cool

Cons

- Too many internal reps fighting over the same deals and accounts. (They say you’re territory protected but you’re not. Ask about “follow the lead.”) - Do not take this job unless you have prior industry experience. The training is subpar at best and they hire leaders externally, who can’t necessarily help you bridge gaps with industry knowledge. - Implementation process is terrible making it impossible to leverage referrals. - way too much internal politics and tensions amongst other business units. - product is a poor industry fit. Competitors like Paychex and Paylocity offer the same services for half the cost. - I’d strongly suggest you ask for proof of quota attainment during the interview process. Only about 30% of my team was actually at plan and their retention on new hires was awful. I always found this ironic because we would tell prospects we could help with employee retention and couldn’t even help ourselves.

avatar
ADP Response
2y
We appreciate the time you spent with ADP and the insights you shared about your experience. Your feedback will be shared with our leadership teams, so we can better improve our process.
Viewing 634 - 636 of 22,339 Reviews

Glassdoor has 24,932 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.