Passionate and customer focussed staff
Pros
After I left ADP I realised how passionate the staff are and how much they give a damm about the customer. My line manager based in Chertsey was superb, hard working and wasn't afraid to say how she felt. Peers in implementation and service made tough situations manageable and stuck together working to the same end goal. Great employee benefits and flexible view on working location All the team pulled together during trough tines, great team focus and individual problems are managed as team problems Fairly compensated for role
Cons
Product is suffering teething problems and growing pains Perception senior management don't understand how tough it is managing a challenging product High turnover impacts stability and ultimately customer service
