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      ADP

      Engaged Employer

      ADP reviews

      3.8

      71% would recommend to a friend

      (22,315 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.5

      Compensation and benefits

      3.4

      Senior management

      ADP has an employee rating of 3.8 out of 5 stars, based on 22,315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      2.0
      Jun 11, 2018

      Lost a Good Employee over a Few Dollars

      Implementation specialist ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great coworkers, flexible schedule, ability to work from home when needed

      Cons

      No wiggle room when it comes to pay, not willing to negotiate, poor training, too few resources for new hires, waiting period to transfer or be promoted is too long

      avatar
      ADP Response
      8y
      Thank you for sharing you review and rating with us on Glassdoor.
      5.0
      May 30, 2018

      HR Business Advisor

      Human resources business advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      •Schedule flexibiliy •UPS discount •Initial 40hrs float, 40 sick, 80 vacation after 3 years increase in vacation to 120hours •Certifications paid or reimbursed and bonus if you pass •Annual Family Event ( western playland, chihuahuas, etc) •laptop issued to all employees •mail service if needed •career mentoring •annual pay raises •plenty of internal opportunities •certification preparation classes •recertification webinars and opportunities •company culture is friendly •short term and long term disability benefits •EAP •free annual biometrics •free onsite doctor and lab work •free onsite gym Specific to this role- •opportunity to get points to convert for prizes or gift cards •support all 50 states •learn diverse and complex HR issues

      Cons

      •minimal opportunities to not be on the phone •role is supposed to be consultative but has call center metrics forcing you to get away from that consulative approach they sell you in to take on this role •director has a large ego, manipulative •managers can be rude and insensitive •favoritism •HR advice given to clients is not followed by management •ADP HR is a joke! HRBP is no help •expected to sell, your performance, shift, vacation bidding depends on it • shift and vacation bidding

      avatar
      ADP Response
      8y
      Thank you for the thorough and specific review with the pros of the El Paso ADP office and culture. We appreciate you taking the time to review ADP and your continued enthusiasm for to be the best HCM company in the industry.
      1.0
      May 17, 2018

      Wake Up Senior Leaders

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      many people are genuine, but the tools that used to be in place to build teams up no longer exists

      Cons

      lack of communication, work distribution is unequal and some people on teams carry the full burden, limited options to move to a different role unless you live in the current sweetheart cities, vacation time that you are not able to utilize unless you want to come back to a disaster, no work life balance because of the call volume during the day and working late nights/weekends

      avatar
      ADP Response
      8y
      Thank you for sharing your important insights in the current changes within ADP. We appreciate the perspective and will share with our HR leaders.
      Viewing 409 - 411 of 22,315 Reviews
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      Glassdoor has 24,906 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.