ADP Customer Service Representative reviews

3.4

47% would recommend to a friend

(398 total reviews)
avatar

Maria Black

51% approve of CEO

51% positive business outlook

Customer Service Rep/Associate Client Support Consultant employees have rated ADP with 3.4 out of 5 stars, based on 398 company reviews on Glassdoor. This indicates that most Customer Service Rep/Associate Client Support Consultant professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service Rep/Associate Client Support Consultant professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

398 reviews
1.0
Oct 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Got Paid twice a month, office supplies to use, chair to sit on, short commute to office, plenty of parking spots.

Cons

Leadership: self serving agendas. Lack of honesty. Indifference. Metrics, Cost savings. You can't handle the truth. Its a good place if you don't like smiling!

4.0
Sep 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Great culture, amazing team atmosphere. Truly international workplace (+30 nationalities). Management is always backing the teams. Independence, flexibility, good work-life balance, working from home opportunities. Global market leader. Financially very stable company. Private health insurance. Competitive compensation package in the Spanish market.

Cons

Limited possibilities to influence product development, service delivery. Ambitious global product suite sometimes struggles to deliver according to client expectations. Career opportunities are definitely there but progress can be slow.

5.0
Jul 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Very great place to work. Always lively no dull moments. Everyone is so nice and helpful. I wouldn't change this job for nothing.

Cons

There is no bad comments to say great place. It's a real pleasant place everybody is so helpful and lively. On going training.

Viewing 352 - 354 of 398 Reviews

Glassdoor has 24,908 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.