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      ADP

      Engaged Employer

      ADP reviews

      3.8

      71% would recommend to a friend

      (22,303 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.5

      Compensation and benefits

      3.4

      Senior management

      ADP has an employee rating of 3.8 out of 5 stars, based on 22,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      2.0
      Sep 9, 2022

      Run from this role

      Account manager - payroll
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice Co-workers, benefits are good, but medical could be better considering the amount of employees . Some management is good, some have their own agenda or favorites. They are not trained in Payroll or Account management. Most have call center backgrounds, which makes sense since this is a call center

      Cons

      Misleading about the role. You are not an account manager, you are a call center that assists clients with payroll issues. You have to make the corrections and fix the issues. Not like an account manager where you support and coordinate. It’s extremely stressful role and many people have left. You do the job of several people and are told they are listening to your feedback and make changes, when the changes do not come or completely have nothing to do with feedback. It’s very discombobulated and they keep changing things, because nothing is working or getting better. Unless you have a background in payroll and love to be stressed, and are call center oriented , I do not recommend applying. Other reviews that are positive are from other areas in the company and I am sure they are having a different experience. Dishonest from the start about the role . Not Account Managenent at all! Run!

      avatar
      ADP Response
      3y
      Thank you for your insights and assessment regarding your time with ADP. We appreciate you taking the time to invest in writing this review. Your experience and review help us to improve our overall processes and will be shared with our leaders.
      1.0
      Aug 30, 2022

      Run.............

      Implementation consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Pay is decent because they will squeeze everything out of you. You can't "pizza party" your way out of a toxic work culture.

      Cons

      Toxic work culture and managers who have been there for 20+ years who refuse to change. Just because you've worked somewhere for 15+ years doesn't make you management material, you just like to suffer longer than anyone else.

      avatar
      ADP Response
      3y
      Thank you for your insights and assessment regarding your time with ADP. We appreciate you taking the time to invest in writing this review.
      3.0
      Jul 14, 2022

      Not the best option for digital sales

      Mas client district manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job is okay for now. I'm successful in the role and once you figure out your process you can perform consistently. I do love my teammates.

      Cons

      New leadership is arrogant and emotional which is a bit disappointing, make it more about them than digging in and supporting teams/region. Everyone sells into your territory and inbound is given outbound opportunities in your territory making it harder to be successful outbound. Pay is not competitive, if you want to make money you need to be in SBS which makes no sense since that's the simplest sale in the business. Basically the harder, outbound, true territory ownsership roles make the least amount of money.

      avatar
      ADP Response
      3y
      Thank you for the thorough and thoughtful review. We appreciate hearing from current associates and will share your insights with our leadership teams.
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