ADP Lead Client Success Operations Manager reviews

3.7

78% would recommend to a friend

(25 total reviews)
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Maria Black

46% approve of CEO

48% positive business outlook

Lead Client Success Operations Manager employees have rated ADP with 3.7 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Lead Client Success Operations Manager professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Lead Client Success Operations Manager professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

25 reviews
1.0
Apr 3, 2022

Sinking ship

Recommend
CEO approval
Business Outlook

Pros

Office culture - we were acquired by ADP a few years ago and our old culture still remains.

Cons

No ownership, everybody pushes problems to the next person/department. Leadership forces employees back to the office even though most jobs can be done remote. Compensation is below market average and well below competitors. Constant turnover, topped with a hiring freeze. Incredibly stressful job made worse by dozens of projects and constant process changes.

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ADP Response
4y
Thank you for sharing your review and rating with us on Glassdoor. We appreciate your insights and encourage you to reach out to your leaders or site HR team and discuss the details of your feedback so that we may address them and make sure they receive the right attention and action.
5.0
Dec 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Great culture, location & flexibility

Cons

Heavy workload, over extended sometimes & stressful year ends.

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ADP Response
4y
Thank you for sharing your insights and review with us on Glassdoor. Your tenure with ADP is appreciated and your feedback is valuable to us.
5.0
Oct 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Great company culture. Care about their employees. Great work life balance.

Cons

Does not always allow remote work when they could for certain positions. Pay is on lower end compared to market.

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ADP Response
4y
Thank you for your review and feedback! We appreciate it.
Viewing 13 - 15 of 25 Reviews

Glassdoor has 24,915 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.