ADP Implementation Project Manager II reviews

Company has become increasingly bureaucratic and focused exclusively on the bottom line. Their internal consulting group has completely redesigned processes, procedures and systems in ways that went against customer preferences as well as internal employee feedback. Decisions are made in a top down fashion totally divorced from what is needed at the front lines- in fact some decisions are actually a hindrance, but any resulting difficulties are blamed on the employees, not the policies. Rising up the corporate ladder means agreeing (or pretending to agree) with everything that comes down the pike and trying to spin it positively, no matter how detrimental it might actually be...ADP is becoming an organization of "Yes-People."

Poor communication from management; silos; overworked and under staffed; outsourcing to India; there isn't one methodology used by all groups and that makes it difficult on projects where there are multiple products involved; there needs to be more involvement between sales and implementation.