Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.0 out of 5 stars in 444 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 444 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

43% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.8 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.4 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1629 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1447 reviews)); "Flexible and good work life balance" ((in 1440 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1083 reviews)); "Training was great until you actually work in your payroll position and you are doing everything but payroll." ((in 771 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 838 reviews)); "Some managers are bad apples but not all" ((in 483 reviews)); "low salary and very influenced" ((in 468 reviews)); "Middle and upper management had too much change in personnel and directions. it was very discouraged and confusion." ((in 160 reviews)); "Hours are long and unflexible" ((in 155 reviews))

ADP Client Support Associate reviews

3.0

43% would recommend to a friend

(444 total reviews)

Maria Black

47% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Support Associate employees have rated ADP with 3.0 out of 5 stars, based on 444 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have an average working experience there. ADP is rated 22% below average by Client Support Associate professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

444 reviews

1.0

May 27, 2022

Management

Associate client support consultant

Recommend

CEO approval

Business Outlook

Pros

Hybrid work model and Starbucks on campus

Cons

Poor management overall very much a micro managed environment.

ADP Response

4y

Thank you for sharing your viewpoint. We will share your insights with our leaders, so we can better improve our process.

3.0

May 24, 2022

Good place to start, hard to stay

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great training, amazing people, great opportunities.

Cons

STRESSFUL, overworked, company puts clients first before employees

ADP Response

4y

Thank you for sharing feedback about your ADP experience.

5.0

May 20, 2022

Excellent company

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Good rate of pay, variety of benefits.

Cons

Not associate friendly as it once was. More interested in stats than customer service.

ADP Response

4y

Thank you for the amazing review! We appreciate the time you spent with ADP and the insights you shared about your experience.

Viewing 202 - 204 of 444 Reviews

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ADP Client Support Associate reviews

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Good place to start, hard to stay

Excellent company

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