Is ADP a good company to work for as a Client Support Analyst?

Client Support Analyst professionals working at ADP have rated their employer with 3.4 out of 5 stars in 394 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Analyst Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Analyst interview questions at ADP .

Does ADP pay Client Support Analyst employees well?

Client Support Analyst professionals rate their compensation and benefits at ADP with 3.3 out of 5 stars based on 394 anonymously submitted employee reviews. This is 5.9% worse than the company average rating for salary and benefits. Find out more about Client Support Analyst salaries at ADP.

How happy are Client Support Analyst professionals working at ADP?

47% of Client Support Analyst employees at ADP would recommend their employer to a friend. This rating has decreased by 9% in the past 12 months. Client Support Analyst professionals have also rated ADP with a 3.1 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.4 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1656 reviews)); "Flexible and good work life balance" ((in 1440 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1436 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1057 reviews)); "Very flexible and good pay" ((in 740 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 825 reviews)); "low salary and very influenced" ((in 484 reviews)); "Some managers are bad apples but not all" ((in 481 reviews)); "Poor upper management." ((in 151 reviews)); "Can be stressful and long hours" ((in 147 reviews))

ADP Client Support Analyst reviews

3.4

47% would recommend to a friend

(394 total reviews)

Maria Black

51% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (394 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Support Analyst employees have rated ADP with 3.4 out of 5 stars, based on 394 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

394 reviews

4.0

Jun 6, 2024

work-life balance

Ux designer

Recommend

CEO approval

Business Outlook

Pros

work-life balance and product company

Cons

average pay and sluggish growth

3.0

Jun 4, 2024

Operations Need Work

Account manager

Recommend

CEO approval

Business Outlook

Pros

The culture is very inclusive and engaging.

Cons

Senior leadership doesn't accept feedback on inefficient processes. Turnover is extremely high

ADP Response

2y

Thank you for sharing your insights and review with us on Glassdoor. Your feedback is valuable.

2.0

May 30, 2024

Not worth it

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

I met some great people.

Cons

Terrible pay, clients are verbally abusive, micromanaging supervisors, some coworkers were disrespectful, extremely stressful job not worth the $20/hr

ADP Response

2y

Thank you for the insights and assessment of ADP and we are sorry to hear about this experience. We value the time you spent with us and appreciate you taking the time to invest in writing this review.

Viewing 76 - 78 of 394 Reviews

Top companies for "Compensation and Benefits" near you

SAP

3.9★Compensation & Benefits

Cisco

4.0★Compensation & Benefits

Autodesk

4.0★Compensation & Benefits

BMW Group

4.1★Compensation & Benefits

Jobs at ADP

Client Engagement Manager

Barcelona

View job

Client Engagement Manager

Digital Sales - Team Manager (Sales Executive), France

Barcelona

View job

Digital Sales Specialist German Speakers

Barcelona

View job

View all Client Support Analyst Jobs

ADP

ADP Client Support Analyst reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

work-life balance

Operations Need Work

Not worth it

Top companies for "Compensation and Benefits" near you

Jobs at ADP

ADP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at ADP

ADP reviews FAQs