Is ADP a good company to work for as a Client Support Analyst?

Client Support Analyst professionals working at ADP have rated their employer with 3.4 out of 5 stars in 394 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Analyst Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Analyst interview questions at ADP .

Does ADP pay Client Support Analyst employees well?

Client Support Analyst professionals rate their compensation and benefits at ADP with 3.2 out of 5 stars based on 394 anonymously submitted employee reviews. This is 9% worse than the company average rating for salary and benefits. Find out more about Client Support Analyst salaries at ADP.

How happy are Client Support Analyst professionals working at ADP?

46% of Client Support Analyst employees at ADP would recommend their employer to a friend. This rating has decreased by 11% in the past 12 months. Client Support Analyst professionals have also rated ADP with a 3.1 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.4 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1668 reviews)); "Flexible and good work life balance" ((in 1438 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1430 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1064 reviews)); "Training was great until you actually work in your payroll position and you are doing everything but payroll." ((in 755 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 833 reviews)); "Some managers are bad apples but not all" ((in 488 reviews)); "low salary and very influenced" ((in 479 reviews)); "Poor upper management." ((in 158 reviews)); "Can be stressful and long hours" ((in 150 reviews))

ADP Client Support Analyst reviews

3.4

46% would recommend to a friend

(394 total reviews)

Maria Black

51% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (394 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Support Analyst employees have rated ADP with 3.4 out of 5 stars, based on 394 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

394 reviews

1.0

Dec 28, 2018

ADP Is Not Client Focused

Account manager

Recommend

CEO approval

Business Outlook

Pros

ADP is known as the preferred payroll company.

Cons

You are expected to manage and provide service with little to no experience. They hire millennials with no experience and lay off tenured experienced employees. You work under an insurmountable amount of pressure with little product training and assigned 40- 50 accounts to service which is difficult to maintain. Many of my peers resigned and walked away even when offered an incentive to stay,

ADP Response

7y

Sorry for your disappointing experience. Thank you for sharing your insights with us on Glassdoor regarding your time with ADP. Your experience and review help us to improve our overall processes and we appreciate your assessment.

4.0

Oct 24, 2018

best place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

home away from home,feel like home

Cons

best place to work with,good management

5.0

Oct 15, 2018

Best Place Ever!!

Account manager

Recommend

CEO approval

Business Outlook

Pros

-the atmosphere -the training -the people -opportunity for growth -networking -diversity -benefits -incentives -flexibility -location/facility

Cons

-I wish I lived closer to the office

ADP Response

7y

Thank you for the review and rating of the ADP Norfolk location. Your feedback is appreciated. #workhappy

Viewing 331 - 333 of 394 Reviews

Top companies for "Compensation and Benefits" near you

SAP

3.9★Compensation & Benefits

Cisco

4.0★Compensation & Benefits

Autodesk

4.0★Compensation & Benefits

BMW Group

4.0★Compensation & Benefits

Jobs at ADP

Client Engagement Manager

Barcelona

View job

Client Engagement Manager

Digital Sales Specialist German Speakers

Barcelona

View job

Digital Sales Specialist German Speakers

Barcelona

View job

View all Client Support Analyst Jobs

ADP

ADP Client Support Analyst reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

ADP Is Not Client Focused

best place to work

Best Place Ever!!

Top companies for "Compensation and Benefits" near you

Jobs at ADP

ADP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at ADP

ADP reviews FAQs