Is ADP a good company to work for as a Client Services Manager?

Client Services Manager professionals working at ADP have rated their employer with 3.9 out of 5 stars in 64 Glassdoor reviews. This is a higher than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Services Manager Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Services Manager interview questions at ADP .

Does ADP pay Client Services Manager employees well?

Client Services Manager professionals rate their compensation and benefits at ADP with 4.0 out of 5 stars based on 64 anonymously submitted employee reviews. This is 13.3% better than the company average rating for salary and benefits. Find out more about Client Services Manager salaries at ADP.

How happy are Client Services Manager professionals working at ADP?

85% of Client Services Manager employees at ADP would recommend their employer to a friend. This rating has increased by 9% in the past 12 months. Client Services Manager professionals have also rated ADP with a 3.7 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.1 rating for culture and values and 4.2 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1639 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1429 reviews)); "Good work life balance and learning" ((in 1428 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1056 reviews)); "Very flexible and good pay" ((in 765 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 837 reviews)); "Some managers are bad apples but not all" ((in 485 reviews)); "low salary and very influenced" ((in 484 reviews)); "Poor upper management." ((in 160 reviews)); "Can be stressful and long hours" ((in 144 reviews))

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ADP

ADP Client Services Manager reviews

3.9

85% would recommend to a friend

(64 total reviews)

Maria Black

86% approve of CEO

85% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Career opportunities

4.1

Culture & values

4.0

Compensation and benefits

3.7

Work/Life balance

3.5

Senior management

Client Service Manager employees have rated ADP with 3.9 out of 5 stars, based on 64 company reviews on Glassdoor. This indicates that most Client Service Manager professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Service Manager professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

64 reviews

3.0

Feb 6, 2022

It’s okay

Client services manager

Recommend

CEO approval

Business Outlook

Pros

Company cares Benefits Growth Work life balance

Cons

MAS is a bit of a mess- too much focus on numbers and acts like a call center even though there are dedicated account managers

ADP Response

Thank you for taking the time to share your feedback. We appreciate hearing from current associates and will share your insights with our leadership teams.

4.0

Dec 27, 2021

Fast Paced Environment

Client service manager

Recommend

CEO approval

Business Outlook

Pros

Believe this role would be great introductory to the workforce to gain solid knowledge of the retirement industry. There is ongoing educational and project opportunities available. You can expect to work around 45-50 hours during non peak season but that number will increase during year end testing and filing seasons. -Good Benefits -Team Based Culture -Ongoing training -Stretch assignments/projects available if desired

Cons

The role can get very repetitive. After a few years and gaining the knowledge to complete the job effectively, the only real opportunity is to move to a different business unit which is very obtainable. Team Lead and Management positions become available but the qualifications and hiring process is not consistent. -Large Workload -Salary is less than competitors -50 plus hour work weeks -Lack of advancement opportunities -Minimal Annual Raises -Call Center Mentality even with Dedicated Clients

ADP Response

We appreciate the many years you spent with ADP and the detailed insights about your experience. Your feedback will be provided to our leadership teams, so we can better improve our process and associate experience.

5.0

Oct 27, 2021

great experience!

Client services manager

Recommend

CEO approval

Business Outlook

Pros

Great employee engagement and manager support!

Cons

Micromanagement and low compensation for tenured employees

ADP Response

Thank you for the feedback and your review.

Viewing 28 - 30 of 64 Reviews

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ADP reviews FAQs

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ADP

ADP Client Services Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It’s okay

Fast Paced Environment

great experience!

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