Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.0 out of 5 stars in 444 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 444 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

43% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.8 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.4 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1632 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1452 reviews)); "Good work life balance and learning" ((in 1432 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1070 reviews)); "Very flexible and good pay" ((in 749 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 832 reviews)); "Some managers are bad apples but not all" ((in 480 reviews)); "low salary and very influenced" ((in 472 reviews)); "Middle and upper management had too much change in personnel and directions. it was very discouraged and confusion." ((in 156 reviews)); "Can be stressful and long hours" ((in 149 reviews))

ADP Client Support Associate reviews

3.0

43% would recommend to a friend

(444 total reviews)

Maria Black

47% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Client Support employees have rated ADP with 3.0 out of 5 stars, based on 444 company reviews on Glassdoor. This indicates that most Associate Client Support professionals have an average working experience there. ADP is rated 22% below average by Associate Client Support professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

444 reviews

1.0

Sep 23, 2025

Lots of overtime required

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Wages and benefits are ok.

Cons

Lots of high-volume periods requiring overtime to meet client demands. End of year is always high-volume and very difficult to get any time off for the holidays.

ADP Response

7mo

Thank you for taking the time to share your feedback with us on Glassdoor.

1.0

Sep 9, 2025

Do not recommend

Associate client support consultant

Recommend

CEO approval

Business Outlook

Pros

Hybrid schedule was a perk. Good PTO (sick days…you’ll need them)

Cons

The work itself is not easy. You learn something new every day. For the amount of knowledge that is required, the pay is extremely low, it’s laughable. There’s this propaganda that the company pushes about how amazing the benefits are, they train you for 3 months and it’s all for nothing.

ADP Response

10mo

Thank you for the insights and assessment regarding your time with ADP. We appreciate you taking the time to write this review.

2.0

Sep 9, 2025

Bad management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits and tuition reimbursement.

Cons

Bad management, blackout periods November - March. Scheduled breaks and only a 30 minute lunch.

ADP Response

9mo

Thank you for your insights and assessment regarding your time with ADP.

Viewing 19 - 21 of 444 Reviews

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ADP Client Support Associate reviews

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Lots of overtime required

Do not recommend

Bad management

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