Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.1 out of 5 stars in 101 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.2 out of 5 stars based on 101 anonymously submitted employee reviews. This is 9% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

49% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Client Support Associate professionals have also rated ADP with a 3.4 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.3 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1629 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1447 reviews)); "Flexible and good work life balance" ((in 1440 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1083 reviews)); "Training was great until you actually work in your payroll position and you are doing everything but payroll." ((in 771 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 838 reviews)); "Some managers are bad apples but not all" ((in 483 reviews)); "low salary and very influenced" ((in 468 reviews)); "Middle and upper management had too much change in personnel and directions. it was very discouraged and confusion." ((in 160 reviews)); "Hours are long and unflexible" ((in 155 reviews))

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ADP Client Support Associate reviews

Item: ADP
Rating: 4
Author: Senior Account Manager

3.1

49% would recommend to a friend

(101 total reviews)

Maria Black

41% approve of CEO

50% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.2

Compensation and benefits

2.9

Career opportunities

2.6

Senior management

Associate Client Support employees have rated ADP with 3.1 out of 5 stars, based on 101 company reviews on Glassdoor. This indicates that most Associate Client Support professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Client Support professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

101 reviews

3.0

Jul 14, 2017

Great company to work for!

Associate client support consultant

Recommend

CEO approval

Business Outlook

Pros

Offered a lot of great benefits and discounts for employees. Great incentives for upselling.

Cons

Management micromanaged every aspect of work duties including constantly checking computer and time off of phones. A lot of politics played into promotions . And company attendance policy was ridiculous. Very hard to get PTO approved and not one bit understanding when it came to emergencies. People would actually consider not taking time off to take their sick children to doctor due to fear of losing their jobs.

ADP Response

Thank you for the thorough and insightful review of your time with ADP. We will share with our HR leaders.

4.0

Sep 11, 2016

Great culture, vibrant international team

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Great culture, amazing team atmosphere. Truly international workplace (+30 nationalities). Management is always backing the teams. Independence, flexibility, good work-life balance, working from home opportunities. Global market leader. Financially very stable company. Private health insurance. Competitive compensation package in the Spanish market.

Cons

Limited possibilities to influence product development, service delivery. Ambitious global product suite sometimes struggles to deliver according to client expectations. Career opportunities are definitely there but progress can be slow.

Viewing 100 - 101 of 101 Reviews

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ADP Client Support Associate reviews

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Great company to work for!

Great culture, vibrant international team

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