Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.0 out of 5 stars in 444 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 444 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

43% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.8 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.4 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1647 reviews)); "Flexible and good work life balance" ((in 1438 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1434 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1072 reviews)); "Very flexible and good pay" ((in 760 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 841 reviews)); "Some managers are bad apples but not all" ((in 484 reviews)); "low salary and very influenced" ((in 467 reviews)); "Poor upper management." ((in 152 reviews)); "Can be stressful and long hours" ((in 149 reviews))

ADP Client Support Associate reviews

3.0

43% would recommend to a friend

(444 total reviews)

Maria Black

47% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Client Support employees have rated ADP with 3.0 out of 5 stars, based on 444 company reviews on Glassdoor. This indicates that most Associate Client Support professionals have an average working experience there. ADP is rated 22% below average by Associate Client Support professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

444 reviews

2.0

Aug 21, 2017

account rep at adp

Account manager

Recommend

CEO approval

Business Outlook

Pros

decent pay, good coworkers, short commute

Cons

a lot of layoffs, micromanageing

ADP Response

8y

Thank you for the insights.

3.0

Jul 14, 2017

Great company to work for!

Associate client support consultant

Recommend

CEO approval

Business Outlook

Pros

Offered a lot of great benefits and discounts for employees. Great incentives for upselling.

Cons

Management micromanaged every aspect of work duties including constantly checking computer and time off of phones. A lot of politics played into promotions . And company attendance policy was ridiculous. Very hard to get PTO approved and not one bit understanding when it came to emergencies. People would actually consider not taking time off to take their sick children to doctor due to fear of losing their jobs.

ADP Response

8y

Thank you for the thorough and insightful review of your time with ADP. We will share with our HR leaders.

2.0

Jul 13, 2017

Customer Service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They give yearly bonuses. Good HR department.

Cons

I worked with a very dysfunctional group. Too much gossip and backstabbing going on.

ADP Response

8y

Thank you for feedback and apologies for your negative experience.

Viewing 394 - 396 of 444 Reviews

Top companies for "Compensation and Benefits" near you

SAP

3.9★Compensation & Benefits

BMW Group

4.0★Compensation & Benefits

Workday

3.7★Compensation & Benefits

Nutanix

3.7★Compensation & Benefits

Jobs at ADP

Associate Sales Manager

Barcelona

View job

Digital Sales - Team Manager (Sales Executive), France

Barcelona

View job

Senior Contract Manager

Barcelona

View job

Digital Sales District Manager - English Speaking

Barcelona

View job

Digital Sales District Manager - English Speaking

Barcelona

View job

View all Associate Client Support Jobs

ADP

ADP Client Support Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

account rep at adp

Great company to work for!

Customer Service

Top companies for "Compensation and Benefits" near you

Jobs at ADP

ADP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at ADP

ADP reviews FAQs