Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.0 out of 5 stars in 444 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 444 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

43% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.8 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.4 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1647 reviews)); "Flexible and good work life balance" ((in 1438 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1434 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1072 reviews)); "Very flexible and good pay" ((in 760 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 841 reviews)); "Some managers are bad apples but not all" ((in 484 reviews)); "low salary and very influenced" ((in 467 reviews)); "Poor upper management." ((in 152 reviews)); "Can be stressful and long hours" ((in 149 reviews))

ADP Client Support Associate reviews

3.0

43% would recommend to a friend

(444 total reviews)

Maria Black

47% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (444 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Client Support employees have rated ADP with 3.0 out of 5 stars, based on 444 company reviews on Glassdoor. This indicates that most Associate Client Support professionals have an average working experience there. ADP is rated 22% below average by Associate Client Support professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

444 reviews

3.0

Jul 3, 2018

Changes are inevitable.

Account manager

Recommend

CEO approval

Business Outlook

Pros

Diversity, competitive compensation, learning, experience, upbeat

Cons

Competition, busy, far from home

ADP Response

8y

Thank you for the review and rating.

2.0

Apr 16, 2018

Would not reccomend

Account manager

Recommend

CEO approval

Business Outlook

Pros

Big company lots of room for growth

Cons

Management sucked. Did not know how to delegate task efficiently

ADP Response

8y

Thank you for the review and rating of ADP Alpharetta.

3.0

Feb 6, 2018

Associate client support consultant

Recommend

CEO approval

Business Outlook

Pros

Good money and benefits. They smile a lot. Sort of Disney happy. Once you’re promoted to leadership you can slack off a lot. A lot. If you have family that works here you will go far.

Cons

Nepotism, doublespeak. Try to get a day off- good luck with that. No confidence from management. No confidence in management. Micromanaging. Call center environment. They say they don’t follow call center metrics but they do. Work/life balance is frowned upon but they will tell you otherwise. On boarding you will feel like royalty and then you are a peasant for the rest of your career.

ADP Response

8y

Thank you for the review.

Viewing 385 - 387 of 444 Reviews

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ADP

ADP Client Support Associate reviews

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Changes are inevitable.

Would not reccomend

Associate client support consultant

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