Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.0 out of 5 stars in 444 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 444 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

43% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 37% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.8 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.4 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1629 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1447 reviews)); "Flexible and good work life balance" ((in 1440 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1083 reviews)); "Training was great until you actually work in your payroll position and you are doing everything but payroll." ((in 771 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 838 reviews)); "Some managers are bad apples but not all" ((in 483 reviews)); "low salary and very influenced" ((in 468 reviews)); "Middle and upper management had too much change in personnel and directions. it was very discouraged and confusion." ((in 160 reviews)); "Hours are long and unflexible" ((in 155 reviews))

ADP Client Support Associate reviews

3.0

43% would recommend to a friend

(444 total reviews)

Maria Black

47% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (444 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Client Support employees have rated ADP with 3.0 out of 5 stars, based on 444 company reviews on Glassdoor. This indicates that most Associate Client Support professionals have an average working experience there. ADP is rated 22% below average by Associate Client Support professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

444 reviews

5.0

May 13, 2019

Best Place I Have Ever Worked

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

My needs and opinions matter and are valued. I feel respected in the workplace by my managers and coworkers. Instead of just saying they will take care of their employees, they actually do. Everyone works together to accomplish the goal, there is very little "Passing the buck" and everyone is eager to contribute and help.

Cons

I have nothing negative to say!

ADP Response

7y

Thank you for sharing your ADP Halifax experience with us on Glassdoor. We appreciate the insights and analysis. Your feedback is valuable to us as we strive to have the best working experience in the industry.

3.0

May 2, 2019

Good depending on the department

Associate client support consultant

Recommend

CEO approval

Business Outlook

Pros

Environment People Work Life Balance Schedule Flexibility

Cons

Compensation Growth Quality of Work

ADP Response

7y

We appreciate the review and rating. Thank you for sharing your ADP experience with us on Glassdoor.

2.0

Apr 30, 2019

do not work here

Account manager

Recommend

CEO approval

Business Outlook

Pros

fair compensation package and ok benefits

Cons

workload is not realistic or manageable, no supportive resources

ADP Response

7y

Thank you for sharing your insights and review with us on Glassdoor. Your feedback is valuable.

Viewing 370 - 372 of 444 Reviews

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ADP

ADP Client Support Associate reviews

Company ratings over time

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Reviews by job title

Best Place I Have Ever Worked

Good depending on the department

do not work here

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