How would you deescalate a bad situation?
Work At Home Agent Interview Questions
710 work at home agent interview questions shared by candidates
Have you worked from home
Customer Service Mock Customer Calls with Pat & Manuel. Same one used by many other work from home companies.
What would you do if you didn't have internet access?
1) tell me a time where there was misinformation given to the customer and how you handled it? 2) Tell me a time where the customer was upset and how you handled it? 3) What makes you the best fit for this position?
How much customer service experience so you have?
What would you do if your system was down and power was out ?
very basic questions
What was your most recent job and why did you leave?
Básicamente te preguntan, en donde vives, qué nivel tienes de inglés, te hacen unas preguntas en inglés y ahí te dicen si quedas o no.
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