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User Support Specialist Interview Questions

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At one point the director was trying to get a specific answer out of me, but I was unable to come up with the exact solution she was thinking of. Basically she wanted to know how to get a user to make a predetermined choice. I went for fun and light answers, seeking user empathy as an answer. But she wanted a specific answer and it wasn't as touchy/feely as my approach. Hate when that happens, but I'm sure they know there's more than one way to do things.
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Senior User Experience Designer

Interviewed at Expedia Group

3.7★
Feb 28, 2013

At one point the director was trying to get a specific answer out of me, but I was unable to come up with the exact solution she was thinking of. Basically she wanted to know how to get a user to make a predetermined choice. I went for fun and light answers, seeking user empathy as an answer. But she wanted a specific answer and it wasn't as touchy/feely as my approach. Hate when that happens, but I'm sure they know there's more than one way to do things.

I don't remember all of the questions however I remember the topics we covered. 1. Methodology used (Agile) 2. Working under pressure 3. Attitude towards the team members 4. Can do attitude 5. Encourage innovation 6. Knowledge about technologies used (Angular, React etc.)
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Head of User Experience Design

Interviewed at Barclays

4★
Mar 29, 2018

I don't remember all of the questions however I remember the topics we covered. 1. Methodology used (Agile) 2. Working under pressure 3. Attitude towards the team members 4. Can do attitude 5. Encourage innovation 6. Knowledge about technologies used (Angular, React etc.)

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