Tell us a situation where you had to de escalate and escalated situation
Tier 2 Technical Support Interview Questions
84 tier 2 technical support interview questions shared by candidates
can you tell me about yourself?
asked about job experience and willingness to learn new technologies
To showcase an understanding of some javascript, HTML, SQL and how to go about training and writing articles for the knowledge base.
doesn't really matter as I've said, because no one really listens to you.
Is the customer always right?
What experience I have with networking, if I’m open to hard work, digging holes, terminating fiber, traveling, etc.
No questions asked, immediate hire based on education, work history, and background check.
This was a screening call, the interviewer was fully aware of my background, so there were no standard questions. It was more a chat about the role.
What versions of Linux have you used?
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